A non-profit organization in the culinary education and awareness sector, active in the Lille region, needed to manage regular shipments of fragile goods for its workshops and events. The main challenges were preserving freshness and ensuring delivery punctuality, while avoiding reloads that could lead to delays or damage. Thanks to direct delivery solutions, our transport team secured each flow while adhering to the strict time slots required by onsite activities.

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Culinary education association and food supplier for workshops for students; based in Lille; supplies university campuses and local event venues.
Average of 21 shipments per month, with peaks during September–December (+46%)
Set of boxes 90x60x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 400 and 1,200 kg.
Night delivery, assistance with unloading, mandatory pre-delivery phone call.
Enable transport visibility, reduce transit time by more than 4 hours
Transport tracking and email notifications on the DONE Space platform, average transit faster by 4–8 hours, transport cost savings of more than 17%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Cannes | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 15 h | 828 € |
Paris → Chartres | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 2 h | 207 € |
Paris → Limoges | 8x palette EU, 120x80 cm, 5 100 kg | Porteur | 9 h | 834 € |
Paris → Paris | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 1 h | 150 € |
Paris → Bologna | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 18 h | 960 € |
Paris → Norderstedt | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 17 h | 878 € |
We rely on a network of more than 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each shipment is monitored 24/7 by our Track & Trace department. We reach an on-time loading rate of 99.2% and on-time delivery rate of 98.7%. In case of a significant delay attributable to us, freight may be refunded up to 100%.
We apply a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system enables us to achieve a 99.95% damage-free delivery rate.
We can arrange transport in refrigerated vehicles for temperature-sensitive products. Depending on the project, we combine refrigerated vehicles, 24/7 tracking, and enhanced insurance to secure the entire transport chain.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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