CASE STUDY

Flawless delivery of tailor-made accessibility solutions across France.

A specialist in accessibility equipment for people with reduced mobility, this manufacturer needs to handle regular and one-off flows of large, fragile products throughout the country. Their logistics priorities: reliable delivery slots, real-time tracking, and optimal protection against damage. With direct delivery (no reloading) and expert support, DONE Deliveries ensures every shipment is transported securely, maintaining traceability and minimizing the risk of breakage or delay, especially during activity peaks.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of accessibility solutions (stairlifts, platforms); head office in Île-de-France; B2B deliveries to installers, distributors, and public institutions nationwide.

Volume & seasonality

Average of 17 shipments per month with peaks during March-June (+22%)

Units & packaging

Custom goods 320x150x120 cm secured with tie-down straps and corner protectors, total shipment weight between 1,800 and 5,500 kg.

Delivery constraints

Fixed delivery times, tail lift + pallet truck, secure parking.

Targets

Enable transport visibility, reduce transit time by over 3 hours

Objectives

Transport tracking and email notifications through the DONE Space platform, average transit time 4-9 hours faster, transport cost reduction by more than 11%

Serris→Nice transit time

947

€

Example job price (Premium)

Number of transports in 2025

99.37%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Serris → Nice	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	16 h	947 €
Serris → Chartres	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	2 h	299 €
Serris → Vannes	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	8 h	666 €
Serris → Dijon	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	6 h	328 €
Serris → Rome	16x palette EU, 120x80 cm, 7 400 kg	Porteur, Hayon élévateur	50 h	2450 €
Serris → Antwerp	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	7 h	407 €

Nice

Chartres

Vannes

Dijon

Rome

Antwerp

Serris

Before/after (last 6 months)

-0,24

Cost per shipment

-2h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez