Home
Guaranteed availability and 24/7 tracking for insulation materials logistics in construction.
CASE STUDY

Guaranteed availability and 24/7 tracking for insulation materials logistics in construction.

A major player in the construction sector, specializing in fire protection and thermal/acoustic insulation solutions, needed to manage complex B2B shipments to various sites in eastern France. Their main challenge: securing reliable, uninterrupted delivery slots while maintaining continuous visibility and a dedicated contact person. Our transport team ensured vehicle availability at 99.98%, real-time tracking, and proactive supervision of flows, guaranteeing controlled delivery for every project.
DONE Deliveries. Europe’s top logistics company for businesses.
Get a quote for your transport in seconds.
Any load up to 24,000 kg.
This field is required.
Select a value from the list.
This field is required.
Select a value from the list.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in insulation and fire protection solutions for the construction sector; main site in the Auvergne-Rhône-Alpes region; organization of projects and B2B deliveries in eastern France.

Volume & seasonality

Average of 18 shipments per month with peaks during September-November (+19%)

Units & packaging

Custom goods 320x150x120 cm, secured with tie-down straps and corner protectors, total shipment weight between 2,400 and 7,000 kg.

Delivery constraints

Narrow time slots (7 am–11 am and 1 pm–4 pm), safety cord for customs, secured parking areas.

Targets

Eliminate delays, reduce transit time by more than 2 hours

Objectives

99.53% of shipments delivered on time, average transit faster by 4-7h, transport cost reduction of over 11%
27
 h
Bourg-en-Bresse→Tarbes transit time
1713
 €
Example job price (Premium)
147
Number of transports in 2025
99.53%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bourg-en-Bresse
Tarbes
8x palette EU, 120x80 cm, 5 100 kg
Porteur
27
 h
1713
 €
Bourg-en-Bresse
Annecy
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
5
 h
100
 €
Bourg-en-Bresse
Auxerre
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
4
 h
418
 €
Bourg-en-Bresse
Grenoble
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
3
 h
217
 €
Bourg-en-Bresse
Bremen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
18
 h
393
 €
Bourg-en-Bresse
Dortmund
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
14
 h
327
 €
Tarbes
Annecy
Auxerre
Grenoble
Bremen
Dortmund
Bourg-en-Bresse

Before/after (last 6 months)

-0,13
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

FAQ

Find quick answers to the most common questions regarding our transport solutions.

Read more cases

Because we have many reasons to trust us
Check price or place an order

37

European countries

We deliver across the whole of Europe.
Enter your route and get a quote in seconds. Any load up to 24,000 kg.
Customer service image

Order your transport and consider it DONE

Our team supports you every step of the way

Online - in seconds,available 24/7

Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)

Contact us

For any other inquiries,see other contact options