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Guaranteed capacity for industrial automation: 99.6% availability and responsive delivery.
CASE STUDY

Guaranteed capacity for industrial automation: 99.6% availability and responsive delivery.

A company specializing in industrial automation and control solutions, operating in the energy and water treatment sectors, faced urgent transport needs for high-value parts, cabinets, and equipment. Thanks to the provider’s responsiveness and a vehicle availability rate of 99.98%, every urgent shipment to France and Belgium was fulfilled, including last-minute requests. The flow became more secure and efficient, minimizing any risk of interruptions on critical worksites.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Integrator of industrial automation solutions and SCADA systems; based in Île-de-France; services for factories, energy operators, and treatment plants throughout France and Belgium.

Volume & seasonality

An average of 20 shipments per month with peaks during April-July (+44%)

Units & packaging

Custom goods 260x160x120 cm secured with tie-down straps and corner protectors, total shipment weight between 1,200 and 4,800 kg.

Delivery constraints

Same-day delivery, unloading assistance, secured parking.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents available on the DONE Space platform, average truck availability at 99.69% of orders placed, transport costs reduced by over 9%
8
 h
Tours→Troyes transit time
100
 €
Example job price (Premium)
133
Number of transports in 2025
99.21%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Tours
Troyes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
8
 h
100
 €
Tours
Arras
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
418
 €
Tours
Orleans
5x palette EU, 120x80 cm, 900 kg
VAN
2
 h
445
 €
Tours
Montpellier
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
11
 h
499
 €
Tours
Eindhoven
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
26
 h
798
 €
Tours
Rotterdam
2x palette EU, 120x80 cm, 300 kg
VAN
13
 h
429
 €
Troyes
Arras
Orleans
Montpellier
Eindhoven
Rotterdam
Tours

Before/after (last 6 months)

-0,19
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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