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Guaranteed damage-free deliveries for fragile renovation materials in France.
CASE STUDY

Guaranteed damage-free deliveries for fragile renovation materials in France.

Company specializing in building renovation and external insulation, focused on supplying sensitive materials to public and private construction sites. The main challenge was managing the flow of fragile, high-value pallets to various locations while preventing any damage during transport. Strict carrier verification solutions and a 99.97% damage-free delivery rate ensured uninterrupted project progress, especially in the Auvergne-Rhône-Alpes region and across France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Facade renovation, thermal insulation, and plasterwork specialist based in the Lyon area, delivering materials to B2B construction sites in Auvergne-Rhône-Alpes and nationwide.

Volume & seasonality

Average of 22 shipments per month with peaks during March–July (+46%)

Units & packaging

Custom goods 320x150x130 cm secured with lashing straps and corner protectors, total weight per shipment between 2,200 and 6,000 kg.

Delivery constraints

Same-day pickup, loading assistance, rapid POD.

Targets

Immediate access to POD/CMR, enabling transport visibility

Objectives

All documents available on the DONE Space platform, live transport tracking and email notifications via DONE Space, transportation cost reduction of over 15%.
12
 h
Villeurbanne→Le Havre transit time
830
 €
Example job price (Premium)
183
Number of transports in 2025
99.24%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Villeurbanne
Le Havre
2x palette EU, 120x80 cm, 300 kg
VAN
12
 h
830
 €
Villeurbanne
Brest
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
30
 h
100
 €
Villeurbanne
Amiens
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
12
 h
470
 €
Villeurbanne
Perpignan
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
411
 €
Villeurbanne
Zaragoza
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
16
 h
511
 €
Villeurbanne
Frankfurt am Main
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
12
 h
729
 €
Le Havre
Brest
Amiens
Perpignan
Zaragoza
Frankfurt am Main
Villeurbanne

Before/after (last 6 months)

-0,2
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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