A catering event provider needed to secure deliveries of fresh, sensitive, and diverse catering products throughout the Auvergne-Rhône-Alpes region. Tight deadlines and the fragility of goods required extreme care to mitigate risks of damage or logistical failure. Through a five-step verification process and a damage-free delivery rate of 99.97%, DONE Deliveries was able to guarantee the integrity of shipments while adapting to the event scheduling constraints.

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Event catering service provider, delivery of prepared dishes and buffets; operations based in Annecy with frequent services in Haute-Savoie, Savoie, Ain, and Isère; logistics mainly oriented towards companies and professional event organizers.
Average of 25 shipments per month with peaks during May-September (+23%)
EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and non-slip mats, total weight per shipment between 1,000 and 2,800 kg.
Fixed delivery hours, security cord for customs, mandatory pre-call before delivery.
Trucks available on demand, enabling transport visibility
Average truck availability for 99.66% of orders placed, transport tracking and email notifications on the Done Space platform, transport cost reduction of over 9%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Annecy → Poitiers | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 10 h | 50 € |
Annecy → Reims | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 9 h | 535 € |
Annecy → Valence | 16x palette EU, 120x80 cm, 7 400 kg | Porteur | 5 h | 567 € |
Annecy → Lille | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 12 h | 704 € |
Annecy → Cologne | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 14 h | 410 € |
Annecy → Genk | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 14 h | 514 € |
We rely on a network of over 13,000 vetted carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer a €500 compensation.
Each shipment is monitored 24/7 by our Track & Trace department. We reach a ratio of 99.2% on-time loading and 98.7% on-time delivery. In the event of a significant delay due to our fault, freight charges can be reimbursed up to 100%.
We apply a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system allows us to achieve a 99.95% damage-free delivery rate.
We can arrange transport in refrigerated vehicles for temperature-sensitive products. Depending on the project, we combine refrigerated trucks, 24/7 tracking, and enhanced insurance to secure the entire logistics chain.
European countries
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