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Guaranteed quality and rigorous control for food event logistics in Auvergne-Rhône-Alpes.
CASE STUDY

Guaranteed quality and rigorous control for food event logistics in Auvergne-Rhône-Alpes.

A catering event provider needed to secure deliveries of fresh, sensitive, and diverse catering products throughout the Auvergne-Rhône-Alpes region. Tight deadlines and the fragility of goods required extreme care to mitigate risks of damage or logistical failure. Through a five-step verification process and a damage-free delivery rate of 99.97%, DONE Deliveries was able to guarantee the integrity of shipments while adapting to the event scheduling constraints.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Event catering service provider, delivery of prepared dishes and buffets; operations based in Annecy with frequent services in Haute-Savoie, Savoie, Ain, and Isère; logistics mainly oriented towards companies and professional event organizers.

Volume & seasonality

Average of 25 shipments per month with peaks during May-September (+23%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and non-slip mats, total weight per shipment between 1,000 and 2,800 kg.

Delivery constraints

Fixed delivery hours, security cord for customs, mandatory pre-call before delivery.

Targets

Trucks available on demand, enabling transport visibility

Objectives

Average truck availability for 99.66% of orders placed, transport tracking and email notifications on the Done Space platform, transport cost reduction of over 9%
10
 h
Annecy→Poitiers transit time
50
 €
Example job price (Premium)
172
Number of transports in 2025
98.43%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Annecy
Poitiers
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
10
 h
50
 €
Annecy
Reims
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
9
 h
535
 €
Annecy
Valence
16x palette EU, 120x80 cm, 7 400 kg
Porteur
5
 h
567
 €
Annecy
Lille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
12
 h
704
 €
Annecy
Cologne
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
14
 h
410
 €
Annecy
Genk
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
14
 h
514
 €
Poitiers
Reims
Valence
Lille
Cologne
Genk
Annecy

Before/after (last 6 months)

-0,19
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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