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Guaranteed responsiveness for B2B automotive parts logistics in the Paris region.
CASE STUDY

Guaranteed responsiveness for B2B automotive parts logistics in the Paris region.

An automotive maintenance provider specializing in professional vehicle servicing faced urgent logistics needs to ensure the availability of spare parts and consumables at their site in Île-de-France. Transport requests required high speed and guaranteed vehicle availability at almost any time to prevent any business interruption. With same-day loading capability and a vehicle availability rate of 99.97%, the transport provider ensured these requirements were met across the entire region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Automotive maintenance provider for professionals; main site in the Paris area; deliveries of spare parts and consumables to garages and repair centers in Île-de-France.

Volume & seasonality

Average of 9 shipments per month with peaks during February-May period (+14%)

Units & packaging

Custom goods 320x150x130 cm secured by tie-down straps and anti-slip mats, total weight per shipment between 1,000 and 3,200 kg.

Delivery constraints

Same-day delivery, loading assistance, mandatory pre-call before delivery.

Targets

Reduce transit time by more than 3 hours, enable transport visibility.

Objectives

Faster average transit time by 4-12 hours, transport tracking and email notifications via the done space platform, transport cost reduction of over 19%.
11
 h
Bourg-en-Bresse→Lille transit time
644
 €
Example job price (Premium)
85
Number of shipments in 2025
98.28%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bourg-en-Bresse
Lille
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
11
 h
644
 €
Bourg-en-Bresse
Besancon
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
5
 h
100
 €
Bourg-en-Bresse
Rennes
2x palette EU, 120x80 cm, 300 kg
VAN
12
 h
417
 €
Bourg-en-Bresse
Rodez
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
8
 h
415
 €
Bourg-en-Bresse
Rome
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
18
 h
661
 €
Bourg-en-Bresse
Frankfurt am Main
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
11
 h
342
 €
Lille
Besancon
Rennes
Rodez
Rome
Frankfurt am Main
Bourg-en-Bresse

Before/after (last 6 months)

-0,25
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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