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Guaranteed truck availability at 99.6% for industrial vehicle exports to West Africa.
CASE STUDY

Guaranteed truck availability at 99.6% for industrial vehicle exports to West Africa.

A specialist in the trading of heavy and commercial vehicles needed to ensure the shipment of bulky goods to West Africa, despite sustained activity peaks and urgent demands from local partners. The management of complex shipments was optimized through 99.98% vehicle availability, enabling same-day or next-day loading as required. Our transport team brought flexibility and reliability to each stage of the export flow, in an environment with strong seasonality.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

International dealer in heavy and commercial vehicles; headquarters in Île-de-France; main market in Côte d'Ivoire and West Africa.

Volume & seasonality

Average of 9 shipments per month, with peaks during the March–June period (+33%)

Units & packaging

Custom freight 350x160x130 cm secured with lashing straps and corner protectors, total weight per shipment between 2,500 and 6,500 kg.

Delivery constraints

Narrow time slots (8 am–12 pm and 2 pm–6 pm), tail lift + pallet truck, secured parking.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 99.94% of shipments delivered on time, transport cost reduction over 10%
8
 h
Paris→Metz transit time
581
 €
Example job price (Premium)
144
Number of shipments in 2025
99.94%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Metz
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
8
 h
581
 €
Paris
Quimper
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
9
 h
741
 €
Paris
Dijon
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
8
 h
560
 €
Paris
Amiens
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
3
 h
276
 €
Paris
Magdeburg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
16
 h
479
 €
Paris
Duisburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
9
 h
404
 €
Metz
Quimper
Dijon
Amiens
Magdeburg
Duisburg
Paris

Before/after (last 6 months)

-0,25
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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