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Guaranteed vehicle availability for customized metal element shipments in France and Belgium.
CASE STUDY

Guaranteed vehicle availability for customized metal element shipments in France and Belgium.

A construction company specializing in the manufacture of staircases, stainless steel railings, and glass structures needed to ensure fast, reliable transport of large and fragile goods to B2B customers. Given fluctuating demands and tight project schedules, flexibility and rapid vehicle access were essential. With DONE Deliveries, the partner achieved a vehicle availability rate of 99.97%, enabling same-day or next-day loading and meeting urgent needs in the Grand Ouest region and Belgium.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of custom staircases, stainless steel railings, and glass structures; headquarters and production in Normandy; deliveries to professionals in France and Belgium.

Volume & seasonality

Average of 17 shipments per month, with peaks during March–June period (+41%)

Units & packaging

Custom goods 260x150x120 cm secured with tie-down straps and corner protectors, shipment weight between 1,300 and 4,200 kg.

Delivery constraints

Narrow time windows (8 a.m.–12 p.m. and 1 p.m.–5 p.m.), liftgate, fast POD.

Targets

Enable transport visibility, trucks available on demand.

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability of 99.65% for orders placed, transport cost reduction by over 14%.
1
 h
Troarn→Caen transit time
50
 €
Example job price (Premium)
187
Number of transports in 2025
98.9%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Troarn
Caen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
1
 h
50
 €
Troarn
Paris
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
4
 h
50
 €
Troarn
Brest
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
380
 €
Troarn
Quimper
2x palette EU, 120x80 cm, 300 kg
VAN
7
 h
389
 €
Troarn
Malaga
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
31
 h
820
 €
Troarn
Pioltello
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
33
 h
1117
 €
Caen
Paris
Brest
Quimper
Malaga
Pioltello
Troarn

Before/after (last 6 months)

-0,22
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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