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Guaranteeing 99.6% vehicle availability for on-schedule energy renovations.
CASE STUDY

Guaranteeing 99.6% vehicle availability for on-schedule energy renovations.

A player in the energy renovation sector for multi-unit buildings was seeking a reliable logistics solution to deliver equipment and technical materials to its worksites. The main challenges involved immediate availability of suitable trucks to serve clients all over France, with no waiting or work schedule disruptions. DONE Deliveries responded with a fast-response approach: vehicles available within 24 hours, a 99.98% availability guarantee, and flexible handling of urgent requests during peak season.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Platform specializing in energy renovation of collective buildings; operations based in the Paris region (Île-de-France); logistics covering all of France.

Volume & seasonality

Average of 25 shipments per month, with peaks during May–August (+43%)

Units & packaging

Custom cargo 300x160x130 cm secured by straps and anti-slip mats, total weight per shipment from 2,500 to 5,000 kg.

Delivery constraints

Same-day pickup, tail lift + pallet truck, secured parking.

Targets

Reduce transit time by over 4 hours, trucks available on demand

Objectives

Faster average transit by 4–9h, average truck availability for 99.77% of orders, transport cost reduction over 10%
11
 h
Puteaux→Annecy transit time
50
 €
Example job price (Premium)
207
Number of transports in 2025
98.63%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Puteaux
Annecy
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
11
 h
50
 €
Puteaux
Tarbes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
27
 h
1075
 €
Puteaux
Orleans
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
3
 h
378
 €
Puteaux
Grenoble
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
9
 h
421
 €
Puteaux
Magdeburg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
17
 h
496
 €
Puteaux
Pioltello
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
29
 h
1434
 €
Annecy
Tarbes
Orleans
Grenoble
Magdeburg
Pioltello
Puteaux

Before/after (last 6 months)

-0,08
Cost per shipment
-4h
Shorter average transit time
99.98%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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