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Guaranteeing availability and punctuality for high-end optical logistics.
CASE STUDY

Guaranteeing availability and punctuality for high-end optical logistics.

A leading player in sports optics develops and ships technical eyewear for outdoor activities from eastern France to European markets. Seasonal peaks and the premium nature of the products required secured logistics, precise time slots, and a high level of tracking. DONE Deliveries implemented 24/7 visibility, a dedicated Track & Trace team, and a 99.98% vehicle availability guarantee, ensuring supply pace and reliability during critical periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of technical eyewear and optical protection; main site in Bourgogne-Franche-Comté; B2B shipments to distributors and opticians in France, Germany, Italy, and Benelux.

Volume & seasonality

An average of 17 shipments per month with peaks during April-July (+22%)

Units & packaging

Set of boxes 90x60x80 cm, 12 units per shipment, secured with anti-slip mats and corner protections, total shipment weight between 800 and 2,000 kg.

Delivery constraints

Same-day pickup, tail lift + pallet truck, delivery with mandatory advance call.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents available on the DONE Space platform, average truck availability at 99.63% of orders placed, transport cost reduction of over 8%
9
 h
Meylan→Metz transit time
631
 €
Example job price (Premium)
82
Number of transports in 2025
98.24%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Meylan
Metz
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
9
 h
631
 €
Meylan
Cannes
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
7
 h
50
 €
Meylan
Marseille
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
6
 h
326
 €
Meylan
Perpignan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
423
 €
Meylan
Enschede
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
32
 h
1072
 €
Meylan
Hamburg
2x palette EU, 120x80 cm, 300 kg
VAN
21
 h
553
 €
Metz
Cannes
Marseille
Perpignan
Enschede
Hamburg
Meylan

Before/after (last 6 months)

-0,09
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

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