A French manufacturer of high-end e-bikes had to meet the challenge of reliable logistics for expanding its electric bikes into Germany and Australia. The main challenges were securing B2B flows, the availability of suitable vehicles for diverse demands, and guaranteeing precise delivery times in markets sensitive to service quality. Thanks to dedicated transport support based on proactive management and industry expertise, the supply chain gained reliability and transparency, ensuring the satisfaction of specialized distribution networks.

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Electric bike and e-mobility component manufacturer; production site in Hauts-de-France; B2B deliveries to stores, workshops, and specialized distributors in Germany, France, and Australia.
Average of 21 shipments per month with peaks during March-July (+24%)
Custom goods 220x160x120 cm secured with lashing straps and corner protections, total shipment weight between 2,000 and 4,800 kg.
Fixed loading times, unloading assistance, rapid POD.
Immediate access to POD/CMR, enable transport visibility
All documents available on the DONE Space platform, transport tracking and email notifications on the DONE Space platform, transport cost reduction of over 8%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Lille → Valence | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 13 h | 508 € |
Lille → Metz | 8x palette EU, 120x80 cm, 5 100 kg | Porteur | 9 h | 783 € |
Lille → Toulouse | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 15 h | 978 € |
Lille → Annecy | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 12 h | 915 € |
Lille → Willebroek | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 3 h | 402 € |
Lille → Ciampino | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 27 h | 1694 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
We offer various types of vehicles: vans, curtain side trucks, box vehicles, and refrigerated trucks. Depending on the project, we can add tail lifts, pallet trucks, and handle ADR goods.
Each transport is monitored 24/7 by our Track & Trace department. We achieve an on-time loading ratio of 99.2% and an on-time delivery rate of 98.7%. In the event of significant delay due to our fault, the freight may be reimbursed up to 100%.
You benefit from full monitoring via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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