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Guaranteeing logistics performance for an electric bike manufacturer in Europe.
CASE STUDY

Guaranteeing logistics performance for an electric bike manufacturer in Europe.

A French manufacturer of high-end e-bikes had to meet the challenge of reliable logistics for expanding its electric bikes into Germany and Australia. The main challenges were securing B2B flows, the availability of suitable vehicles for diverse demands, and guaranteeing precise delivery times in markets sensitive to service quality. Thanks to dedicated transport support based on proactive management and industry expertise, the supply chain gained reliability and transparency, ensuring the satisfaction of specialized distribution networks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Electric bike and e-mobility component manufacturer; production site in Hauts-de-France; B2B deliveries to stores, workshops, and specialized distributors in Germany, France, and Australia.

Volume & seasonality

Average of 21 shipments per month with peaks during March-July (+24%)

Units & packaging

Custom goods 220x160x120 cm secured with lashing straps and corner protections, total shipment weight between 2,000 and 4,800 kg.

Delivery constraints

Fixed loading times, unloading assistance, rapid POD.

Targets

Immediate access to POD/CMR, enable transport visibility

Objectives

All documents available on the DONE Space platform, transport tracking and email notifications on the DONE Space platform, transport cost reduction of over 8%
13
 h
Lille→Valence transit time
508
 €
Example job price (Premium)
140
Number of transports in 2025
98.42%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Valence
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
13
 h
508
 €
Lille
Metz
8x palette EU, 120x80 cm, 5 100 kg
Porteur
9
 h
783
 €
Lille
Toulouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
15
 h
978
 €
Lille
Annecy
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
12
 h
915
 €
Lille
Willebroek
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
3
 h
402
 €
Lille
Ciampino
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
27
 h
1694
 €
Valence
Metz
Toulouse
Annecy
Willebroek
Ciampino
Lille

Before/after (last 6 months)

-0,09
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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