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Guaranteeing rapid vehicle availability for professional equipment in Europe.
CASE STUDY

Guaranteeing rapid vehicle availability for professional equipment in Europe.

A renowned French manufacturer of food preparation equipment for cafés, hotels, and restaurants was seeking a responsive transport solution to handle shipping peaks and strong international demand. Thanks to a 99.96% vehicle availability rate, the provider enabled fast pickups even during high-demand periods, ensuring the flexibility required to deliver to over 130 countries. Urgent requests are thus handled without interruption, guaranteeing both availability and smooth logistics flows.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of professional catering equipment; main production site in the Lyon region; exports to Europe and over 130 countries.

Volume & seasonality

Average of 22 shipments per month with peaks during February-May (+16%)

Units & packaging

Custom goods 230x150x120 cm, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 3,800 kg.

Delivery constraints

Night delivery, unloading assistance, fast POD.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability on 99.76% of orders placed, transport tracking and email notifications via the Done Space platform, reduction of transport costs by over 12%
11
 h
Lyon→Arras transit time
659
 €
Example job price (Premium)
112
Number of shipments in 2025
98.8%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Arras
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
11
 h
659
 €
Lyon
Rouen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
24
 h
100
 €
Lyon
Auxerre
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
7
 h
553
 €
Lyon
Nantes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
11
 h
658
 €
Lyon
Ulm
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
12
 h
790
 €
Lyon
Ghent
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
12
 h
847
 €
Arras
Rouen
Auxerre
Nantes
Ulm
Ghent
Lyon

Before/after (last 6 months)

-0,08
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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