CASE STUDY

Guaranteeing the safety of fittings for hospitality through direct and controlled transport.

A professional specializing in the design of spaces for restaurants and hotels manages large and sensitive fittings destined for establishments in the UK and Europe. The main challenge was product safety during transportation, to avoid damage or delays that could jeopardize the opening of the venues. By strictly selecting carriers and organizing transport without intermediate transloading, deliveries were made on time with nearly zero damage rates.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Interior architecture specialist for hotels and restaurants; office based in London; B2B deliveries throughout the UK and Europe.

Volume & seasonality

Average of 13 shipments per month with peaks from February-June (+43%)

Units & packaging

Custom goods 300x150x130 cm secured with tie-down straps and corner protection, total weight per shipment between 2,500 and 6,000 kg.

Delivery constraints

Fixed delivery hours, security cord for customs, fast POD.

Targets

Transit time reduced by more than 2h, immediate access to POD/CMR

Objectives

Average transit 4-11h faster, all documents available on the Done Space platform, transport cost reduced by more than 11%

Rennes→Amiens transit time

€

Example job price (Premium)

199

Number of shipments in 2025

99.81%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Rennes → Amiens	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	7 h	50 €
Rennes → Colmar	5x palette EU, 120x80 cm, 900 kg	VAN	14 h	657 €
Rennes → Caen	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur	5 h	456 €
Rennes → Le Havre	2x palette EU, 120x80 cm, 300 kg	VAN	5 h	318 €
Rennes → Girona	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	17 h	855 €
Rennes → Zaragoza	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	17 h	942 €

Amiens

Colmar

Caen

Le Havre

Girona

Zaragoza

Rennes

Before/after (last 6 months)

-0,11

Cost per shipment

-4h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez