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Guaranteeing the security of sensitive shipments and the integrity of goods in urban transport.
CASE STUDY

Guaranteeing the security of sensitive shipments and the integrity of goods in urban transport.

Active in technical building services, this specialist works on sites with challenging access, requiring reliable logistics to deliver tools and fragile materials throughout Paris. Due to the complexity of high-altitude handling and the sensitivity of equipment, DONE Deliveries implemented a strict carrier verification process, ensuring a 99.96% damage-free delivery rate. This system guarantees timely availability of materials while preserving the integrity of loads across the Paris region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Technical services company for building and industry; activities focused on Paris and the surrounding area; logistics operations for urban sites.

Volume & seasonality

An average of 18 shipments per month with peaks during February-April (+35%)

Units & packaging

Custom goods 320x150x120 cm secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 4,000 kg.

Delivery constraints

Fixed delivery times, tail lift + pallet truck, secure parking.

Targets

Eliminate delays, immediate access to pod/cmr

Objectives

98.3% of shipments delivered on time, all documents available on the Done Space platform, transport cost reduction of over 15%
5
 h
Paris→Orleans transit time
100
 €
Example job price (Premium)
207
Number of shipments in 2025
98.3%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Orleans
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
5
 h
100
 €
Paris
Cholet
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
6
 h
716
 €
Paris
Quimper
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
782
 €
Paris
Rodez
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
12
 h
791
 €
Paris
Etten-Leur
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
375
 €
Paris
Rome
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
24
 h
1470
 €
Orleans
Cholet
Quimper
Rodez
Etten-Leur
Rome
Paris

Before/after (last 6 months)

-0,19
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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