An urban mobility manufacturer designing high-end electric bikes needed to secure reliable shipments between its Île-de-France production site and European distributors. Facing frequent, sometimes urgent, and highly seasonal delivery needs, our transport team ensured a vehicle availability rate of 99.97%, even during peak periods. This allowed us to fulfill orders without delay, while offering flexible delivery slots in target markets.

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Urban mobility manufacturer and connected e-bike producer; main site in Île-de-France; distribution to specialty retailers and marketplaces in Western Europe.
Average of 14 shipments per month with peaks during March-June period (+17%)
Custom goods 260x150x120 cm secured with tie-down straps and corner protectors, total weight per shipment between 1,400 and 3,800 kg.
Fixed delivery times, loading assistance, GPS tracking.
Trucks available on demand, enable transport visibility
Average truck availability for 99.62% of orders placed, transport tracking and email notifications on the done space platform, transport cost reduction of over 18%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Conflans-Ste.-Honorine → Quimper | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 10 h | 382 € |
Conflans-Ste.-Honorine → Cholet | 5x palette EU, 120x80 cm, 900 kg | VAN | 7 h | 668 € |
Conflans-Ste.-Honorine → Nantes | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 7 h | 385 € |
Conflans-Ste.-Honorine → Angers | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 6 h | 586 € |
Conflans-Ste.-Honorine → Hamburg | 16x palette EU, 120x80 cm, 7 400 kg | Porteur | 30 h | 1434 € |
Conflans-Ste.-Honorine → Norderstedt | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 17 h | 884 € |
We rely on a network of more than 13,000 verified carriers and 33,000 trucks and vans. This enables us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases when we cannot provide a vehicle, we offer compensation of €500.
Each shipment is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and 98.7% on-time delivery rate. In the event of a significant delay caused by us, freight may be reimbursed up to 100%.
You benefit from full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival) and email notifications. Our Track & Trace team monitors each step to anticipate issues and keep you informed.
By default, each shipment is covered by the carrier's liability insurance (CMR) with coverage up to €300,000 per claim. For high-value goods, it is possible to add, when booking, all-risk Cargo insurance which covers nearly the total value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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