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Guaranteeing vehicle availability and speed for premium electric bike deliveries in Europe.
CASE STUDY

Guaranteeing vehicle availability and speed for premium electric bike deliveries in Europe.

An urban mobility manufacturer designing high-end electric bikes needed to secure reliable shipments between its Île-de-France production site and European distributors. Facing frequent, sometimes urgent, and highly seasonal delivery needs, our transport team ensured a vehicle availability rate of 99.97%, even during peak periods. This allowed us to fulfill orders without delay, while offering flexible delivery slots in target markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Urban mobility manufacturer and connected e-bike producer; main site in Île-de-France; distribution to specialty retailers and marketplaces in Western Europe.

Volume & seasonality

Average of 14 shipments per month with peaks during March-June period (+17%)

Units & packaging

Custom goods 260x150x120 cm secured with tie-down straps and corner protectors, total weight per shipment between 1,400 and 3,800 kg.

Delivery constraints

Fixed delivery times, loading assistance, GPS tracking.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability for 99.62% of orders placed, transport tracking and email notifications on the done space platform, transport cost reduction of over 18%
10
 h
Conflans-Ste.-Honorine→Quimper transit time
382
 €
Example job price (Premium)
143
Number of transports in 2025
98.59%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Conflans-Ste.-Honorine
Quimper
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
10
 h
382
 €
Conflans-Ste.-Honorine
Cholet
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
668
 €
Conflans-Ste.-Honorine
Nantes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
7
 h
385
 €
Conflans-Ste.-Honorine
Angers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
6
 h
586
 €
Conflans-Ste.-Honorine
Hamburg
16x palette EU, 120x80 cm, 7 400 kg
Porteur
30
 h
1434
 €
Conflans-Ste.-Honorine
Norderstedt
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
17
 h
884
 €
Quimper
Cholet
Nantes
Angers
Hamburg
Norderstedt
Conflans-Ste.-Honorine

Before/after (last 6 months)

-0,19
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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