CASE STUDY

Immediate vehicle availability for industrial logistics of special machines.

An industrial player specialized in manufacturing technical equipment for the production sector faces urgent and fluctuating logistics needs to supply its sites and customers across Europe. Managing bulky and sensitive shipments required a solution capable of ensuring fast dispatch, even during peak periods. Thanks to our team's responsiveness and a vehicle availability rate of 99.98%, every urgent request was solved, ensuring continuity of deliveries to Western and Central Europe.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Supplier of machinery and industrial equipment for the manufacturing industry; based in the Izmir region; deliveries to factories and subcontractors throughout Western and Central Europe.

Volume & seasonality

Average of 23 shipments per month, with peaks during April-July (+15%)

Units & packaging

Custom goods 260x150x120 cm secured by lashing straps and anti-slip mats, shipping weight per load between 1,200 and 4,500 kg.

Delivery constraints

Narrow delivery windows (7 am–11 am and 1 pm–4 pm), loading assistance, delivery with mandatory pre-call.

Targets

Reduction of transit time by over 3h, trucks available on demand

Objectives

Average transit time faster by 4-12h, average truck availability at 99.52% of orders, transport cost reduction of more than 15%

St-Étienne→Montpellier transit time

563

€

Example job price (Premium)

211

Number of transports in 2025

99.71%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
St-Étienne → Montpellier	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	6 h	563 €
St-Étienne → Strasbourg	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur	24 h	100 €
St-Étienne → Cannes	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	8 h	637 €
St-Étienne → Lorient	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	13 h	771 €
St-Étienne → Genk	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	13 h	534 €
St-Étienne → Antwerp	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	14 h	448 €

Montpellier

Strasbourg

Cannes

Lorient

Genk

Antwerp

St-Étienne

Before/after (last 6 months)

-0,21

Cost per shipment

-6h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez