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Logistics responsiveness for B2B distribution of cleaning services in the Central-West region.
CASE STUDY

Logistics responsiveness for B2B distribution of cleaning services in the Central-West region.

Company specialized in professional cleaning services and industrial maintenance, active in the Central-West region. To meet the requirements for rapid on-site intervention and the need to urgently deliver equipment and supplies, the logistics provider set up a transport solution with a 99.97% vehicle availability rate, providing the flexibility needed to handle last-minute requests and ensure continuous service throughout the region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Professional cleaning and facility maintenance company based in Vienne, serving businesses and public sector organizations in the Central-West region.

Volume & seasonality

An average of 18 shipments per month with peaks during March to June (+29%)

Units & packaging

EUR pallets 120x80 cm, 12 units per shipment, secured by lashing straps and anti-slip mats, total shipment weight between 950 and 2,700 kg.

Delivery constraints

Fixed delivery hours, tail lift + pallet truck, all-risk insurance.

Targets

Enabling transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications via DONE Space platform, all documents available on DONE Space platform, reduction of transport costs by more than 14%
3
 h
Saint-Sauveur→Amiens transit time
100
 €
Example job price (Premium)
116
Number of transports in 2025
99.26%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Sauveur
Amiens
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
3
 h
100
 €
Saint-Sauveur
Marseille
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
30
 h
100
 €
Saint-Sauveur
Rodez
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
14
 h
448
 €
Saint-Sauveur
Roubaix
5x palette EU, 120x80 cm, 900 kg
VAN
3
 h
418
 €
Saint-Sauveur
Kelsterbach
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
10
 h
697
 €
Saint-Sauveur
Barcelona
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
33
 h
1645
 €
Amiens
Marseille
Rodez
Roubaix
Kelsterbach
Barcelona
Saint-Sauveur

Before/after (last 6 months)

-0,17
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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