CASE STUDY

Logistics responsiveness for the distribution of fresh products to the food service sector.

A major player in the distribution of fresh fruit, vegetables, and seafood products for food service and catering professions, based in Lorraine. Faced with seasonal peaks in activity and strict freshness requirements, rapid shipments and maximum vehicle availability had to be ensured, especially for urgent or last-minute orders. With a 99.98% vehicle availability rate and same-day loading option, DONE Deliveries guaranteed regular and flexible flows between the Lorraine logistics site and its clients across several neighboring regions.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of fresh fruit, vegetables, and seafood; logistics center in Lorraine; B2B deliveries to restaurants, institutions, and points of sale in Grand Est and neighboring regions.

Volume & seasonality

Average of 21 shipments per month with peaks during May-September period (+25%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight between 1,000 and 2,400 kg.

Delivery constraints

Same-day delivery, loading assistance, all-risk insurance.

Targets

Trucks available on demand, immediate access to pod/cmr

Objectives

Average truck availability at 99.71% of orders placed, all documents available on the DONE Space platform, transportation cost reduction of over 18%

Nancy→Caen transit time

983

€

Example job price (Premium)

111

Number of transports in 2025

99.34%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Nancy → Caen	8x palette EU, 120x80 cm, 5 100 kg	Porteur, Hayon élévateur	25 h	983 €
Nancy → Niort	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	12 h	595 €
Nancy → Toulouse	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	14 h	814 €
Nancy → Tarbes	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	17 h	570 €
Nancy → Alkmaar	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	10 h	682 €
Nancy → Dortmund	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	8 h	371 €

Caen

Niort

Toulouse

Tarbes

Alkmaar

Dortmund

Nancy

Before/after (last 6 months)

-0,22

Cost per shipment

-5h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez