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Logistics security and reliability for reusable packaging in the luxury-retail sector.
CASE STUDY

Logistics security and reliability for reusable packaging in the luxury-retail sector.

Active in the design of reusable packaging and bags for retail and the luxury market, this manufacturer faced reliability and protection challenges during road transport of high-value goods to its European clients. Our transport team managed risk by selecting only highly verified carriers, maintaining a damage-free delivery rate of 99.97%, ensuring safety and compliance at every stage.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of custom reusable packaging and bags for retail and luxury; main site in Normandy; shipments to retail chains and major brands across Europe.

Volume & seasonality

Average of 14 shipments per month with peaks during the April–July period (+33%)

Units & packaging

Set of boxes 90x60x80 cm, 14 units per shipment, secured by lashing straps and anti-slip mats, total shipment weight from 950 to 2,500 kg.

Delivery constraints

Fixed delivery times, tail lift, all-risk insurance.

Targets

Reduce transit time by over 4 hours, trucks available on demand

Objectives

Faster average transit by 4–10h, average truck availability at 99.62% of orders placed, transport cost reduction by over 9%
13
 h
Flers→Grenoble transit time
50
 €
Example job price (Premium)
118
Number of shipments in 2025
98.9%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Flers
Grenoble
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
13
 h
50
 €
Flers
Angers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
602
 €
Flers
Poitiers
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
574
 €
Flers
Mulhouse
5x palette EU, 120x80 cm, 900 kg
VAN
11
 h
606
 €
Flers
Cologne
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
7
 h
526
 €
Flers
Bruges
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
5
 h
433
 €
Grenoble
Angers
Poitiers
Mulhouse
Cologne
Bruges
Flers

Before/after (last 6 months)

-0,18
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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