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Maximum reactivity and guaranteed availability for the delivery of furnishing materials to tertiary fit-out sites.
CASE STUDY

Maximum reactivity and guaranteed availability for the delivery of furnishing materials to tertiary fit-out sites.

A key player in the design and management of professional workspace projects, this architecture firm needed to coordinate the fast delivery of materials and interior fittings to renovation and extension sites, mainly in Hauts-de-France. The requirements: urgently find a suitable vehicle and ensure on-time deliveries despite very tight schedules. Our transport team leveraged a vehicle availability rate of 99.96%, enabling loading to be scheduled within hours and providing quick responses to unforeseen issues, all while securing the supply chain at every site.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Architecture and project management firm specializing in tertiary fit-outs; based in Lille; handles interventions and supply deliveries for professional worksites in northern France.

Volume & seasonality

An average of 25 shipments per month with peaks during March–June (+23%)

Units & packaging

Custom goods 320x150x120 cm secured with lashing straps and corner protectors, total shipment weight per load from 2,000 to 5,000 kg.

Delivery constraints

Night delivery, loading assistance, secured parking.

Targets

Eliminate delays, provide transport visibility

Objectives

98.57% of shipments delivered on time, transport tracking and email notifications via the DONE Space platform, transport cost reduction above 11%
11
 h
Lille→Colmar transit time
699
 €
Example job price (Premium)
195
Number of shipments in 2025
98.57%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Colmar
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
11
 h
699
 €
Lille
Caen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
7
 h
50
 €
Lille
Cholet
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
24
 h
911
 €
Lille
Chartres
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
6
 h
448
 €
Lille
Bruges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
2
 h
173
 €
Lille
Mechelen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
3
 h
276
 €
Colmar
Caen
Cholet
Chartres
Bruges
Mechelen
Lille

Before/after (last 6 months)

-0,1
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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