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Maximum reliability and continuous tracking for B2B delivery of high-end watches in France and Europe.
CASE STUDY

Maximum reliability and continuous tracking for B2B delivery of high-end watches in France and Europe.

A specialized player in watchmaking, this distributor targets a professional clientele requiring punctuality and security for watch shipments across multiple European markets. Faced with the need to guarantee timely deliveries and precise tracking, the transport team implemented 24/7 monitoring and real-time traceability, ensuring 99.97% vehicle availability for critical flows. This solution optimized shipments to France, Belgium, and Germany while reducing operational risks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Watchmaking distributor based in the Auvergne-Rhône-Alpes region; B2B deliveries to specialty boutiques and e-commerce operators in France, Belgium, and Germany.

Volume & seasonality

Average of 20 shipments per month with peaks during May-July period (+36%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured by tie-down straps and anti-slip mats, total weight per shipment between 1,000 and 2,800 kg.

Delivery constraints

Same-day pickup, loading assistance, secured parking areas.

Targets

Eliminate delays, immediate access to pod/cmr

Objectives

99.55% of shipments delivered on time, all documents available on the Done Space platform, transport cost reduction of over 9%
3
 h
Olivet→Le Mans transit time
490
 €
Example job price (Premium)
77
Number of shipments in 2025
99.55%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Olivet
Le Mans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
3
 h
490
 €
Olivet
Troyes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
3
 h
50
 €
Olivet
Lorient
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
9
 h
753
 €
Olivet
Nantes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
6
 h
661
 €
Olivet
Genk
5x palette EU, 120x80 cm, 900 kg
VAN
10
 h
647
 €
Olivet
Antwerp
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
24
 h
1026
 €
Le Mans
Troyes
Lorient
Nantes
Genk
Antwerp
Olivet

Before/after (last 6 months)

-0,22
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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