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Maximum reliability and safety for transporting sensitive electrical equipment throughout Europe.
CASE STUDY

Maximum reliability and safety for transporting sensitive electrical equipment throughout Europe.

A manufacturer of test and measurement accessories for electrical applications needed to ensure the protection of fragile, high-value goods while guaranteeing fast deliveries to its industrial partners across Europe. DONE Deliveries met this challenge through a dual approach: rigorous carrier screening and a direct delivery process without reloading, achieving a damage-free delivery rate of 99.98%. The main flows are France, Germany, and Benelux.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of electrical test and measurement accessories; main production site in the Lyon region; B2B distribution throughout Europe, mainly to Germany and Benelux.

Volume & seasonality

Average of 12 shipments per month, with peaks during March-July period (+28%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 900 and 3,200 kg.

Delivery constraints

Fixed delivery times, safety cord for customs, delivery with mandatory prior call.

Targets

Reduce transit time by more than 2h, eliminate delays

Objectives

Average transit time faster by 4-5h, 98.5% shipments delivered on time, transport cost reduced by more than 11%
7
 h
Saint-Apollinaire→Metz transit time
488
 €
Example job price (Premium)
125
Number of transports in 2025
98.5%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Apollinaire
Metz
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
488
 €
Saint-Apollinaire
Besancon
5x palette EU, 120x80 cm, 900 kg
VAN
2
 h
315
 €
Saint-Apollinaire
Lyon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
3
 h
496
 €
Saint-Apollinaire
Roubaix
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
10
 h
604
 €
Saint-Apollinaire
Pioltello
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
10
 h
533
 €
Saint-Apollinaire
Leverkusen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
10
 h
664
 €
Metz
Besancon
Lyon
Roubaix
Pioltello
Leverkusen
Saint-Apollinaire

Before/after (last 6 months)

-0,11
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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