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Maximum reliability for the delivery of stainless steel furniture for institutional catering.
CASE STUDY

Maximum reliability for the delivery of stainless steel furniture for institutional catering.

A manufacturer of custom stainless steel furniture for professional kitchens, based in Centre-Val de Loire, needed to secure the transport of large, sensitive goods essential for fitting out spaces in hospitality and institutional catering. In response to requirements for direct delivery and the fragility of assembled products, DONE Deliveries implemented runs without reloading, with suitable vehicles and security procedures, to ensure equipment protection throughout the journey. All shipments are destined for France and Belgium.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in custom stainless steel furniture for professional kitchens; main site in Centre-Val de Loire; B2B deliveries for hotels, restaurants, public institutions in France and Belgium.

Volume & seasonality

Average of 11 shipments per month with peaks during March-June period (+41%)

Units & packaging

Custom goods 260x150x120 cm, secured with tie-down straps and corner protectors, weight per shipment between 1,200 and 4,500 kg.

Delivery constraints

Fixed loading times, unloading assistance, delivery with mandatory advance call.

Targets

Trucks available on demand, immediate access to pod/cmr

Objectives

Average truck availability at 99.55% of orders placed, all documents are available on the Done Space platform, reduction of transport costs by more than 8%
8
 h
Tours→Lille transit time
673
 €
Example job price (Premium)
169
Number of transports in 2025
99.73%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Tours
Lille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
8
 h
673
 €
Tours
Roubaix
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
8
 h
676
 €
Tours
Brest
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
8
 h
803
 €
Tours
Paris
8x palette EU, 120x80 cm, 5 100 kg
Porteur
7
 h
595
 €
Tours
Bremen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
18
 h
960
 €
Tours
Augsburg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
17
 h
536
 €
Lille
Roubaix
Brest
Paris
Bremen
Augsburg
Tours

Before/after (last 6 months)

-0,16
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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