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Maximum responsiveness for customized flows of technical products in urban lighting.
CASE STUDY

Maximum responsiveness for customized flows of technical products in urban lighting.

A French manufacturer specializing in the production of outdoor lighting solutions needed to guarantee fast and flexible deliveries of customized batches, often to sensitive construction sites in France and Europe. Facing project requirements demanding vehicle availability within 24 hours and the ability to respond to urgent requests, our transport team ensured reliable coverage with a vehicle availability rate of 99.97%. This responsiveness made it possible to meet schedules, even during simultaneous rollouts on multiple sites.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of technical lighting equipment for outdoor spaces; production site in Lyon and B2B deliveries to public works operators, local authorities, and integrators in France and Europe.

Volume & seasonality

Average of 13 shipments per month with peaks during June-September (+38%)

Units & packaging

Custom goods 260x150x120 cm secured with lashing straps and corner protectors, total weight per shipment between 1,200 and 4,800 kg.

Delivery constraints

Narrow time windows (7 a.m.–11 a.m. and 1 p.m.–5 p.m.), tail lift + pallet truck, secured parking.

Targets

Reduced transit time by over 2 hours, trucks available on demand

Objectives

Average transit time faster by 4-12h, average truck availability at 99.57% of orders placed, transport cost savings of over 14%
8
 h
Lyon→Metz transit time
697
 €
Example job price (Premium)
160
Number of transports in 2025
98.8%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Metz
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
697
 €
Lyon
Nice
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
411
 €
Lyon
Auxerre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
5
 h
619
 €
Lyon
Amiens
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
11
 h
719
 €
Lyon
Tilburg
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
28
 h
1078
 €
Lyon
Stuttgart
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
11
 h
382
 €
Metz
Nice
Auxerre
Amiens
Tilburg
Stuttgart
Lyon

Before/after (last 6 months)

-0,2
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

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