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Maximum security and low damage rates for B2B food logistics.
CASE STUDY

Maximum security and low damage rates for B2B food logistics.

A food industry player specializing in the manufacturing of ready-to-eat refrigerated and frozen products, this supplier of crepes, pancakes, and plant-based preparations serves both retail and foodservice in France and internationally. Its priority: ensuring the integrity of sensitive goods against risk of damage during transport. Through rigorous carrier selection and strict controls at every stage, DONE Deliveries achieved a 99.98% damage-free delivery rate, securing every shipment with a reliable supply chain, especially toward major distribution platforms.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Food group specializing in frozen and refrigerated prepared foods; headquartered in Brittany, B2B deliveries to France and several European countries.

Volume & seasonality

Average of 22 shipments per month with peaks during March–July period (+27%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight from 1,200 to 2,400 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Fixed delivery times, tailgate + pallet truck, GPS tracking.

Targets

Transit time reduced by more than 4 hours, trucks available on demand

Objectives

Average transit time faster by 4–6 hours, average truck availability for 99.58% of orders, transport cost reduction of over 8%
15
 h
Rennes→Annecy transit time
832
 €
Example job price (Premium)
73
Number of shipments in 2025
98.96%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Rennes
Annecy
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
15
 h
832
 €
Rennes
Tarbes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
12
 h
801
 €
Rennes
Strasbourg
16x palette EU, 120x80 cm, 7 400 kg
Porteur
28
 h
1541
 €
Rennes
Vannes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
2
 h
261
 €
Rennes
Zaragoza
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
17
 h
603
 €
Rennes
Ulm
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
18
 h
533
 €
Annecy
Tarbes
Strasbourg
Vannes
Zaragoza
Ulm
Rennes

Before/after (last 6 months)

-0,2
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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