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Maximum security and near-zero damage rate for B2B food logistics.
A French company specialized in equipment and consumables for the food industry, facing critical reliability challenges when delivering new and used machines as well as spare parts. Constraints included transport security and the need to prevent any damage to heavy or sensitive machinery. By implementing a rigorous carrier verification process and close flow monitoring, our transport team was able to guarantee a damage-free delivery rate of 99.97%, while ensuring supply continuity in France and neighboring countries.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Supplier of equipment and consumables for the food industry; main base in the Bourgogne-Franche-Comté region; B2B deliveries to food processors and producers in France, Belgium, Switzerland, and Luxembourg.
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Volume & seasonality
Average of 24 shipments per month with peaks during the March-July period (+23%)
Units & packaging
Custom goods 240x150x120 cm secured by lashing straps and corner protectors, total shipment weight between 1,400 and 4,800 kg.
Delivery constraints
Fixed delivery times, unloading assistance, delivery with mandatory prior call.
Targets
Transit time reduction by more than 3h, trucks available on demand
Objectives
Faster average transit by 4-6h, average truck availability for 99.72% of orders placed, transport cost reduction by over 20%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Strasbourg → Mulhouse | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 4 h | 100 € |
Strasbourg → Marseille | 2x palette EU, 120x80 cm, 300 kg | VAN | 13 h | 518 € |
Strasbourg → Lorient | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 17 h | 598 € |
Strasbourg → Le Mans | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 12 h | 843 € |
Strasbourg → Rome | 8x palette EU, 120x80 cm, 5 100 kg | Porteur | 48 h | 2017 € |
Strasbourg → Magdeburg | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 11 h | 735 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
Read more cases
37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
