CASE STUDY

Maximum security and near-zero damage rate for B2B food logistics.

A French company specialized in equipment and consumables for the food industry, facing critical reliability challenges when delivering new and used machines as well as spare parts. Constraints included transport security and the need to prevent any damage to heavy or sensitive machinery. By implementing a rigorous carrier verification process and close flow monitoring, our transport team was able to guarantee a damage-free delivery rate of 99.97%, while ensuring supply continuity in France and neighboring countries.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Supplier of equipment and consumables for the food industry; main base in the Bourgogne-Franche-Comté region; B2B deliveries to food processors and producers in France, Belgium, Switzerland, and Luxembourg.

Volume & seasonality

Average of 24 shipments per month with peaks during the March-July period (+23%)

Units & packaging

Custom goods 240x150x120 cm secured by lashing straps and corner protectors, total shipment weight between 1,400 and 4,800 kg.

Delivery constraints

Fixed delivery times, unloading assistance, delivery with mandatory prior call.

Targets

Transit time reduction by more than 3h, trucks available on demand

Objectives

Faster average transit by 4-6h, average truck availability for 99.72% of orders placed, transport cost reduction by over 20%

Strasbourg→Mulhouse transit time

100

€

Example job price (Premium)

110

Number of transports in 2025

99.08%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Strasbourg → Mulhouse	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	4 h	100 €
Strasbourg → Marseille	2x palette EU, 120x80 cm, 300 kg	VAN	13 h	518 €
Strasbourg → Lorient	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	17 h	598 €
Strasbourg → Le Mans	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	12 h	843 €
Strasbourg → Rome	8x palette EU, 120x80 cm, 5 100 kg	Porteur	48 h	2017 €
Strasbourg → Magdeburg	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	11 h	735 €

Mulhouse

Marseille

Lorient

Le Mans

Rome

Magdeburg

Strasbourg

Before/after (last 6 months)

-0,08

Cost per shipment

-6h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez