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Maximum security and reliability for B2B plumbing and heating equipment delivery.
CASE STUDY

Maximum security and reliability for B2B plumbing and heating equipment delivery.

Professional distributor of plumbing, heating, and electrical equipment facing the need for incident-free shipments and secure handling of fragile consignments during peak season. Thanks to a rigorous carrier verification process and a 99.97% damage-free delivery rate, our transport team ensures safe, compliant deliveries across France, especially during construction peak periods in the southeast.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of plumbing, heating, and electrical equipment for professionals; headquartered in Occitanie with sales outlets across southeastern France; B2B shipments to installers, wholesalers, and renovation companies.

Volume & seasonality

Average of 23 shipments per month with peaks during April–July (+30%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, with lashing straps and anti-slip mats, total shipment weight between 1,200 and 3,000 kg.

Delivery constraints

Fixed loading hours, unloading assistance, fast POD.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents available on the DONE Space platform, trucks available for 99.54% of orders, over 13% reduction in transport costs
9
 h
Bourg-en-Bresse→Perpignan transit time
724
 €
Example job price (Premium)
190
Number of shipments in 2025
98.52%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bourg-en-Bresse
Perpignan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
9
 h
724
 €
Bourg-en-Bresse
Nantes
5x palette EU, 120x80 cm, 900 kg
VAN
11
 h
742
 €
Bourg-en-Bresse
Vannes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
13
 h
432
 €
Bourg-en-Bresse
Colmar
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
6
 h
545
 €
Bourg-en-Bresse
Ciampino
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
32
 h
1256
 €
Bourg-en-Bresse
Madrid
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
22
 h
563
 €
Perpignan
Nantes
Vannes
Colmar
Ciampino
Madrid
Bourg-en-Bresse

Before/after (last 6 months)

-0,08
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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