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Maximum vehicle availability and fast dispatch for B2B IT distribution in France.
CASE STUDY

Maximum vehicle availability and fast dispatch for B2B IT distribution in France.

A specialized IT distributor with several regional branches must ensure fast and reliable deliveries of new equipment and technical parts between its sites and to its business clients. Managing emergencies, variable flows, and demand for flexibility required a transport solution capable of near-immediate vehicle availability, even during peak periods. DONE Deliveries enabled same-day or next-day loading with a 99.97% vehicle availability rate, ensuring continuous flow across France without disruptions.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

IT equipment distributor and repairer; multi-site presence in Grand Est and Burgundy; serving B2B clients and subsidiaries in France.

Volume & seasonality

Average of 21 shipments per month with peaks during September-November (+16%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, tie-down straps and anti-slip mats, total shipment weight around 2,200 kg.

Delivery constraints

Night delivery, loading assistance, fast POD.

Targets

Reduce transit time by over 4 hours, enable transport visibility

Objectives

Average transit shortened by 4-10 hours, transport tracking and email notifications via the DONE Space platform, transport cost reduction by over 18%
3
 h
Reims→Amiens transit time
511
 €
Example job price (Premium)
129
Number of shipments in 2025
99.9%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Reims
Amiens
5x palette EU, 120x80 cm, 900 kg
VAN
3
 h
511
 €
Reims
Toulouse
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
13
 h
599
 €
Reims
Annecy
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
10
 h
446
 €
Reims
Montauban
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
13
 h
874
 €
Reims
Pioltello
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
29
 h
1028
 €
Reims
Hamburg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
14
 h
468
 €
Amiens
Toulouse
Annecy
Montauban
Pioltello
Hamburg
Reims

Before/after (last 6 months)

-0,12
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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