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Meeting urgent B2B transport needs for a European traceability solutions manufacturer.
CASE STUDY

Meeting urgent B2B transport needs for a European traceability solutions manufacturer.

A French manufacturer specializing in marking equipment for industrial traceability needed a logistics solution combining fast response and vehicle availability for shipping machines and systems to European sites. Faced with activity peaks and unexpected requests, our transport team ensured vehicle availability the same day or next day, maintaining a 99.98% vehicle availability rate. Direct shipments were increased to workshops and industrial clients, with uninterrupted supply chain and on-time delivery.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of industrial marking equipment; main site in the Auvergne-Rhône-Alpes region; B2B shipments to industrial companies in France and Europe (Spain, Germany, Italy).

Volume & seasonality

Average of 18 shipments per month with peaks during March-June (+34%)

Units & packaging

Custom goods 260x150x120 cm, 3 to 5 units per shipment, secured with lashing straps and corner protection, total weight per shipment between 1,200 and 4,800 kg.

Delivery constraints

Same-day delivery, loading assistance, all-risk insurance.

Targets

Eliminate delays, trucks available on demand

Objectives

99.14% on-time deliveries, average truck availability of 99.69% of orders placed, transport cost reduction of over 19%
12
 h
St-Étienne→Vannes transit time
50
 €
Example job price (Premium)
177
Number of transports in 2025
99.14%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
St-Étienne
Vannes
2x palette EU, 120x80 cm, 300 kg
VAN
12
 h
50
 €
St-Étienne
Nancy
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
10
 h
1253
 €
St-Étienne
Limoges
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
7
 h
414
 €
St-Étienne
Perpignan
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
445
 €
St-Étienne
Maastricht
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
13
 h
520
 €
St-Étienne
Bruges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
14
 h
506
 €
Vannes
Nancy
Limoges
Perpignan
Maastricht
Bruges
St-Étienne

Before/after (last 6 months)

-0,21
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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