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Minimizing Damage During International Transport of Fragile Design Goods.
CASE STUDY

Minimizing Damage During International Transport of Fragile Design Goods.

Distributor of decorative items, design objects, and clothing from European designers, facing challenges due to fragility of goods and diverse shipping flows to France and Europe. Thanks to a rigorous carrier selection and control process, deliveries achieve a 99.98% damage-free rate, ensuring the safety of pallets and professional satisfaction, regardless of destination.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of decorative items, ready-to-wear, and designer accessories; based in Rennes; shipments to retailers and concept stores in France and Europe.

Volume & seasonality

Average of 14 shipments per month with peaks during March–July period (+17%)

Units & packaging

Set of boxes 90x60x80 cm, 14 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Tight time windows (9 am–12 pm and 2 pm–5 pm), tailgate, fast POD.

Targets

Trucks available on demand, immediate access to POD/CMR

Objectives

Average truck availability for 99.54% of orders placed, all documents available on the Done Space platform, reduction of transport costs by more than 15%
5
 h
Rennes→Angers transit time
100
 €
Example job price (Premium)
185
Number of shipments in 2025
98.82%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Rennes
Angers
5x palette EU, 120x80 cm, 900 kg
VAN
5
 h
100
 €
Rennes
Rouen
5x palette EU, 120x80 cm, 900 kg
VAN
6
 h
639
 €
Rennes
Besancon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
12
 h
731
 €
Rennes
Perpignan
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
15
 h
870
 €
Rennes
Ciampino
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
54
 h
2427
 €
Rennes
Rotterdam
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
14
 h
761
 €
Angers
Rouen
Besancon
Perpignan
Ciampino
Rotterdam
Rennes

Before/after (last 6 months)

-0,13
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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