Specializing in the artisanal production of highly seasonal food products, this manufacturer needed to ensure the rapid and reliable distribution of its ice creams and fresh desserts between several cities, without breaking the cold chain. DONE Deliveries offered a logistics solution combining a 99.97% vehicle availability rate, same-day or next-day organized loading, and flexible management of summer peak activity. This responsiveness made it possible to deliver to all sales outlets on time, even for unexpected requests.

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High-end artisanal manufacturer based in Western France; B2B distribution to boutiques, tea rooms, and establishments in Île-de-France and on the French Riviera.
Average of 8 shipments per month with peaks during May-September (+31%)
EU pallets 120x80 cm, average shipment of 10 pallets, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 3,000 kg.
Same-day delivery, tail lift + pallet truck, delivery with mandatory pre-call.
Enable transport visibility, immediate access to POD/CMR
Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 14%.


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
St-Malo → Montauban | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 26 h | 100 € |
St-Malo → Toulouse | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 12 h | 875 € |
St-Malo → Valence | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 15 h | 462 € |
St-Malo → Rodez | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 14 h | 789 € |
St-Malo → Ghent | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 11 h | 712 € |
St-Malo → Milan | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 21 h | 657 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This enables us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loading and 98.7% on-time deliveries. In case of significant delays caused by us, freight can be refunded up to 100%.
We can arrange refrigerated transport for temperature-sensitive products. Depending on the project, we combine refrigerated vehicles, 24/7 tracking, and enhanced insurance to secure the entire transport chain.
You benefit from full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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