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Nearly immediate vehicle availability for the distribution of seasonal fresh products in France.
CASE STUDY

Nearly immediate vehicle availability for the distribution of seasonal fresh products in France.

Specializing in the artisanal production of highly seasonal food products, this manufacturer needed to ensure the rapid and reliable distribution of its ice creams and fresh desserts between several cities, without breaking the cold chain. DONE Deliveries offered a logistics solution combining a 99.97% vehicle availability rate, same-day or next-day organized loading, and flexible management of summer peak activity. This responsiveness made it possible to deliver to all sales outlets on time, even for unexpected requests.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

High-end artisanal manufacturer based in Western France; B2B distribution to boutiques, tea rooms, and establishments in Île-de-France and on the French Riviera.

Volume & seasonality

Average of 8 shipments per month with peaks during May-September (+31%)

Units & packaging

EU pallets 120x80 cm, average shipment of 10 pallets, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 3,000 kg.

Delivery constraints

Same-day delivery, tail lift + pallet truck, delivery with mandatory pre-call.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 14%.
26
 h
St-Malo→Montauban transit time
100
 €
Example job price (Premium)
102
Number of transports in 2025
99.31%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
St-Malo
Montauban
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
26
 h
100
 €
St-Malo
Toulouse
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
12
 h
875
 €
St-Malo
Valence
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
15
 h
462
 €
St-Malo
Rodez
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
14
 h
789
 €
St-Malo
Ghent
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
11
 h
712
 €
St-Malo
Milan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
21
 h
657
 €
Montauban
Toulouse
Valence
Rodez
Ghent
Milan
St-Malo

Before/after (last 6 months)

-0,1
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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