A luxury jewelry company faces major logistical challenges for shipping high-value goods: critical need for reliability, maximum security, and zero damage during transfers to its stores or B2B partners in France and Europe. DONE Deliveries met these strict requirements with a rigorous carrier verification process and a 99.98% damage-free delivery rate, ensuring seamless shipment of delicate and precious items.

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Specialized high-end jewelry manufacturer; main facility in Île-de-France; B2B distribution to specialized stores and resellers in France, Belgium, Italy, and Spain.
Average of 9 shipments per month with peaks during September-December period (+42%)
EU pallets 120x80 cm, 12 units per shipment, secured by lashing straps and corner protection, total shipment weight from 1,000 to 2,400 kg.
Fixed loading times, security cord for customs, secured parking.
Eliminate delays, immediate access to pod/cmr
99.53% of shipments delivered on time, all documents available on the DONE Space platform, transport cost reduction of more than 16%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Neuilly-sur-Seine → Orleans | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 3 h | 440 € |
Neuilly-sur-Seine → Roubaix | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 7 h | 100 € |
Neuilly-sur-Seine → Nice | 5x palette EU, 120x80 cm, 900 kg | VAN | 16 h | 908 € |
Neuilly-sur-Seine → Nancy | 16x palette EU, 120x80 cm, 7 400 kg | Porteur | 9 h | 750 € |
Neuilly-sur-Seine → Willebroek | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 6 h | 351 € |
Neuilly-sur-Seine → Martorell | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 17 h | 565 € |
Yes. This case illustrates our standard way of working: same-day or next-day loading, coverage in 37 European countries, a network of more than 33,000 verified vehicles, and real-time tracking via the digital DONE Space platform.
Each shipment is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In the event of a significant delay caused by us, the freight can be reimbursed up to 100%.
We apply a five-step verification process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system enables us to achieve a 99.95% damage-free delivery rate.
By default, each shipment is covered by carrier liability insurance (CMR), with a limit up to €300,000 per claim. For high-value goods, it is possible to add 'all risks' Cargo insurance during booking, covering nearly the full value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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