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Optimise the delivery of dental equipment with real-time tracking and guaranteed punctuality.
CASE STUDY

Optimise the delivery of dental equipment with real-time tracking and guaranteed punctuality.

As a player in the medical sector specializing in equipment for dental practices and laboratories, this manufacturer needed to secure its B2B shipments while adapting to the growing demand for digital technologies. The challenge was ensuring on-time deliveries and complete traceability from the production site to its distributors in France. Our transport team provided 24/7 tracking with proactive notifications and dedicated intervention, guaranteeing deadlines were met and each shipment was worry-free.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of dental solutions and devices; based in Auvergne, near Clermont-Ferrand; B2B distribution to dental practitioners and laboratories throughout France.

Volume & seasonality

Average of 11 shipments per month with peaks during April-July (+18%)

Units & packaging

Custom goods 220x150x130 cm secured with lashing straps and corner protections, total weight per shipment between 700 and 3,200 kg.

Delivery constraints

Night-time deliveries, security cord for customs, secure parking lots.

Targets

Trucks available on demand, transit time reduced by over 3 hours

Objectives

Average truck availability for 99.55% of orders, 4-6 hours faster mean transit, transport costs reduced by over 13%
8
 h
Clermont-Ferrand→Dijon transit time
1071
 €
Example job price (Premium)
125
Number of shipments in 2025
99.06%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Clermont-Ferrand
Dijon
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
8
 h
1071
 €
Clermont-Ferrand
Roubaix
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
625
 €
Clermont-Ferrand
Valence
2x palette EU, 120x80 cm, 300 kg
VAN
4
 h
286
 €
Clermont-Ferrand
Limoges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
4
 h
314
 €
Clermont-Ferrand
Coslada
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
18
 h
1045
 €
Clermont-Ferrand
Girona
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
669
 €
Dijon
Roubaix
Valence
Limoges
Coslada
Girona
Clermont-Ferrand

Before/after (last 6 months)

-0,2
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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