CASE STUDY

Optimized pan-European distribution: Ensuring vehicle availability for B2B radiant heating.

Manufacturer of electric radiant heating equipment active in residential, commercial, and industrial buildings, facing the challenge of managing B2B flows across multiple European markets. Demand peaks, a diversity of destinations, and the need for reliable distribution required a responsive logistics organization and near-immediate vehicle availability. With access to a vast network of vehicles covering 37 countries and a vehicle availability rate of 99.6%, the provider enabled support for scaling logistics operations, ensured the continuous delivery of goods, and supported the manufacturer’s expansion into new markets.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of radiant heating solutions for buildings; production site located in Occitanie; B2B deliveries to distributors, installers, and industrial partners in France, Germany, and Western Europe.

Volume & seasonality

Average of 21 shipments per month with peaks during the September–December period (+18%)

Units & packaging

Custom goods 250x140x110 cm secured with tie-down straps and anti-slip mats, total shipment weight between 1,500 and 4,200 kg.

Delivery constraints

Narrow time windows (8 a.m.–12 p.m. and 1 p.m.–4 p.m.), unloading assistance, GPS tracking.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents are available on the DONE Space platform, 98.23% of shipments delivered on time, transport cost reduction of over 20%

Flers→Chartres transit time

100

€

Example job price (Premium)

Number of shipments in 2025

98.23%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Flers → Chartres	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur	9 h	100 €
Flers → Colmar	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	11 h	657 €
Flers → Dijon	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	8 h	413 €
Flers → Tours	2x palette EU, 120x80 cm, 300 kg	VAN	8 h	391 €
Flers → Piacenza	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	19 h	1153 €
Flers → Maastricht	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	7 h	583 €

Chartres

Colmar

Dijon

Tours

Piacenza

Maastricht

Flers

Before/after (last 6 months)

-0,22

Cost per shipment

-4h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez