Manufacturer of electric radiant heating equipment active in residential, commercial, and industrial buildings, facing the challenge of managing B2B flows across multiple European markets. Demand peaks, a diversity of destinations, and the need for reliable distribution required a responsive logistics organization and near-immediate vehicle availability. With access to a vast network of vehicles covering 37 countries and a vehicle availability rate of 99.6%, the provider enabled support for scaling logistics operations, ensured the continuous delivery of goods, and supported the manufacturer’s expansion into new markets.

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Manufacturer of radiant heating solutions for buildings; production site located in Occitanie; B2B deliveries to distributors, installers, and industrial partners in France, Germany, and Western Europe.
Average of 21 shipments per month with peaks during the September–December period (+18%)
Custom goods 250x140x110 cm secured with tie-down straps and anti-slip mats, total shipment weight between 1,500 and 4,200 kg.
Narrow time windows (8 a.m.–12 p.m. and 1 p.m.–4 p.m.), unloading assistance, GPS tracking.
Immediate access to POD/CMR, eliminate delays
All documents are available on the DONE Space platform, 98.23% of shipments delivered on time, transport cost reduction of over 20%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Flers → Chartres | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 9 h | 100 € |
Flers → Colmar | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 11 h | 657 € |
Flers → Dijon | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 8 h | 413 € |
Flers → Tours | 2x palette EU, 120x80 cm, 300 kg | VAN | 8 h | 391 € |
Flers → Piacenza | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 19 h | 1153 € |
Flers → Maastricht | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 7 h | 583 € |
Yes. This case demonstrates our standard operating model: same-day or next-day loading, coverage of 37 European countries, a network of over 33,000 verified vehicles, and real-time tracking via the DONE Space digital platform.
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loadings and 98.7% on-time deliveries. In case of significant delay due to our fault, freight may be reimbursed up to 100%.
You benefit from full tracking via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every stage to anticipate issues and keep you updated.
European countries
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