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Optimizing ceramic coverings distribution for building professionals.
CASE STUDY

Optimizing ceramic coverings distribution for building professionals.

A specialist in floor and wall covering solutions serving residential and public construction sites had to address significant fluctuations in its B2B flows due to the seasonality of projects. To guarantee the availability of suitable vehicles and secure the entire logistics chain, our transport team leveraged its pan-European network to ensure a seamless ramp-up, even during peak activity. Deliveries were streamlined throughout the Auvergne-Rhône-Alpes region and across France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in floor and wall coverings for construction, based in Grenoble, with B2B deliveries to distributors and companies in the construction sector in Auvergne-Rhône-Alpes and France.

Volume & seasonality

Average of 22 shipments per month with peaks during April–July period (+26%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,200 and 2,500 kg.

Delivery constraints

Fixed loading hours, unloading assistance, fast POD.

Targets

Trucks available on demand, immediate access to POD/CMR

Objectives

Average truck availability on 99.77% of placed orders, all documents available on the Done Space platform, transport cost reduction of over 9%
24
 h
Grenoble→Montauban transit time
100
 €
Example job price (Premium)
73
Number of transports in 2025
99.01%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Grenoble
Montauban
5x palette EU, 120x80 cm, 900 kg
VAN
24
 h
100
 €
Grenoble
Mulhouse
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
10
 h
590
 €
Grenoble
Nancy
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
352
 €
Grenoble
Grenoble
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
1
 h
250
 €
Grenoble
Genk
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
28
 h
1360
 €
Grenoble
Hamburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
21
 h
585
 €
Montauban
Mulhouse
Nancy
Grenoble
Genk
Hamburg
Grenoble

Before/after (last 6 months)

-0,09
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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