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Reactivity and availability for the logistics of scented sampling solutions in Europe.
CASE STUDY

Reactivity and availability for the logistics of scented sampling solutions in Europe.

A beauty industry manufacturer specializing in producing scented sampling solutions for top brands faced demand spikes and the need for fast, reliable shipments to airport networks and retail outlets across Europe. Thanks to a flexible setup and a 99.96% vehicle availability rate, the logistics provider secured every shipment, even for urgent requests or tightly-timed product launches.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of interactive scented sampling solutions for the cosmetics industry; based in Spain with logistics extending to several European countries, including France, Germany, and Italy.

Volume & seasonality

An average of 23 shipments per month, with peaks during the April-July period (+12%)

Units & packaging

Set of boxes 90x60x80 cm, 14 units per shipment, secured by tie-down straps and anti-slip mats, total shipment weight between 600 and 2,000 kg.

Delivery constraints

Night delivery, tail lift + pallet truck, rapid POD.

Targets

Enable shipment visibility, reduction of transit time by more than 2 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time reduced by 4-8 hours, transport cost savings of over 16%
17
 h
Biarritz→Tourcoing transit time
50
 €
Example job price (Premium)
210
Number of shipments in 2025
98.92%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Biarritz
Tourcoing
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
17
 h
50
 €
Biarritz
Roanne
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
25
 h
701
 €
Biarritz
Quimper
5x palette EU, 120x80 cm, 900 kg
VAN
13
 h
764
 €
Biarritz
Vannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
11
 h
443
 €
Biarritz
Antwerp
2x palette EU, 120x80 cm, 300 kg
VAN
19
 h
472
 €
Biarritz
Alkmaar
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
49
 h
1875
 €
Tourcoing
Roanne
Quimper
Vannes
Antwerp
Alkmaar
Biarritz

Before/after (last 6 months)

-0,16
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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