A beauty industry manufacturer specializing in producing scented sampling solutions for top brands faced demand spikes and the need for fast, reliable shipments to airport networks and retail outlets across Europe. Thanks to a flexible setup and a 99.96% vehicle availability rate, the logistics provider secured every shipment, even for urgent requests or tightly-timed product launches.

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Manufacturer of interactive scented sampling solutions for the cosmetics industry; based in Spain with logistics extending to several European countries, including France, Germany, and Italy.
An average of 23 shipments per month, with peaks during the April-July period (+12%)
Set of boxes 90x60x80 cm, 14 units per shipment, secured by tie-down straps and anti-slip mats, total shipment weight between 600 and 2,000 kg.
Night delivery, tail lift + pallet truck, rapid POD.
Enable shipment visibility, reduction of transit time by more than 2 hours
Transport tracking and email notifications via the DONE Space platform, average transit time reduced by 4-8 hours, transport cost savings of over 16%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Biarritz → Tourcoing | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 17 h | 50 € |
Biarritz → Roanne | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 25 h | 701 € |
Biarritz → Quimper | 5x palette EU, 120x80 cm, 900 kg | VAN | 13 h | 764 € |
Biarritz → Vannes | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 11 h | 443 € |
Biarritz → Antwerp | 2x palette EU, 120x80 cm, 300 kg | VAN | 19 h | 472 € |
Biarritz → Alkmaar | 16x palette EU, 120x80 cm, 7 400 kg | Porteur, Hayon élévateur | 49 h | 1875 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a 99.6% vehicle availability rate. In the 0.4% of cases where we cannot provide a vehicle, we offer a compensation of €500.
Each transport is monitored 24/7 by our Track & Trace department. We achieve an on-time loading rate of 99.2% and an on-time delivery rate of 98.7%. In the event of a significant delay caused by us, freight can be reimbursed up to 100%.
You benefit from full tracking via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
By default, every shipment is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, you can add all-risk Cargo insurance at the time of booking, which covers nearly the entire value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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