Active in the custom packaging sector, this manufacturer based in Hauts-de-France designs promotional and gift packaging for brands and retailers. Their main logistical challenges involved precise B2B flow management, visibility over pallet routing, and punctual deliveries during marketing campaigns. Thanks to 24/7 supervision, proactive notifications, and real-time tracking, our transport team ensured reliable distribution to retail locations and logistic platforms, while maintaining high punctuality for pickups and deliveries, including shipments to Belgium.

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Manufacturer of customized promotional packaging; main industrial site in Roncq (Hauts-de-France); B2B distribution to brands, retailers, and distributors in France and Europe.
Average of 10 shipments per month with peaks during September-November period (+20%)
Set of boxes 90x60x80 cm, 10 units per shipment, tie-down straps and anti-slip mats, total shipment weight between 700 and 2,200 kg.
Same-day delivery, unloading assistance, fast proof of delivery (POD).
Eliminate delays, reduce transit time by more than 4 hours
98.91% of shipments delivered on time, average transit time reduced by 4-9 hours, transportation costs reduced by over 10%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Lille → Roubaix | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 3 h | 100 € |
Lille → Colmar | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 24 h | 681 € |
Lille → Limoges | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 12 h | 760 € |
Lille → Poitiers | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 10 h | 486 € |
Lille → Bremen | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 10 h | 642 € |
Lille → Cologne | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 7 h | 555 € |
Yes. This example reflects our standard working method: loading on the same day or next day, coverage of 37 European countries, a network of over 33,000 verified vehicles, and real-time tracking via the DONE Space digital platform.
Every shipment is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time pickups and 98.7% on-time deliveries. In the event of significant delay due to our fault, freight may be refunded up to 100%.
You benefit from full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
We use a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system enables us to achieve a 99.95% damage-free delivery rate.
European countries
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