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Real-time tracking and punctuality for B2B distribution of promotional packaging in France and Europe.
CASE STUDY

Real-time tracking and punctuality for B2B distribution of promotional packaging in France and Europe.

Active in the custom packaging sector, this manufacturer based in Hauts-de-France designs promotional and gift packaging for brands and retailers. Their main logistical challenges involved precise B2B flow management, visibility over pallet routing, and punctual deliveries during marketing campaigns. Thanks to 24/7 supervision, proactive notifications, and real-time tracking, our transport team ensured reliable distribution to retail locations and logistic platforms, while maintaining high punctuality for pickups and deliveries, including shipments to Belgium.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of customized promotional packaging; main industrial site in Roncq (Hauts-de-France); B2B distribution to brands, retailers, and distributors in France and Europe.

Volume & seasonality

Average of 10 shipments per month with peaks during September-November period (+20%)

Units & packaging

Set of boxes 90x60x80 cm, 10 units per shipment, tie-down straps and anti-slip mats, total shipment weight between 700 and 2,200 kg.

Delivery constraints

Same-day delivery, unloading assistance, fast proof of delivery (POD).

Targets

Eliminate delays, reduce transit time by more than 4 hours

Objectives

98.91% of shipments delivered on time, average transit time reduced by 4-9 hours, transportation costs reduced by over 10%
3
 h
Lille→Roubaix transit time
100
 €
Example job price (Premium)
77
Number of shipments in 2025
98.91%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Roubaix
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
3
 h
100
 €
Lille
Colmar
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
24
 h
681
 €
Lille
Limoges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
12
 h
760
 €
Lille
Poitiers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
10
 h
486
 €
Lille
Bremen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
10
 h
642
 €
Lille
Cologne
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
7
 h
555
 €
Roubaix
Colmar
Limoges
Poitiers
Bremen
Cologne
Lille

Before/after (last 6 months)

-0,15
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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