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Real-time visibility and guaranteed punctuality for industrial parts logistics.
CASE STUDY

Real-time visibility and guaranteed punctuality for industrial parts logistics.

A player in industrial maintenance and machine tool component repair needed to ensure the punctuality of their heavy and sensitive part flows between production sites and client workshops. Real-time management, 24/7 tracking, and advanced transport supervision enabled delivery without delays, with the ability to anticipate and quickly resolve any unexpected issue. The flows primarily concerned the Auvergne-Rhône-Alpes region and their industrial partners in France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in the repair and maintenance of mechatronic components for industry; site based in Haute-Savoie; serving workshops and industrial clients throughout France.

Volume & seasonality

Average of 24 shipments per month with peaks during March-June (+11%)

Units & packaging

Custom goods 260x150x120 cm secured by tie-down straps and non-slip mats, shipment weight between 1,000 and 4,000 kg.

Delivery constraints

Fixed loading hours, unloading assistance, mandatory pre-delivery call.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via the DONE Space platform, 99.88% of shipments delivered on time, transport cost reduction of over 14%
8
 h
Marnaz→Dijon transit time
100
 €
Example job price (Premium)
72
Number of transports in 2025
99.88%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marnaz
Dijon
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
8
 h
100
 €
Marnaz
Toulouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
25
 h
100
 €
Marnaz
Bourges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
567
 €
Marnaz
Poitiers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
11
 h
359
 €
Marnaz
Bremen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
19
 h
472
 €
Marnaz
Girona
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
12
 h
397
 €
Dijon
Toulouse
Bourges
Poitiers
Bremen
Girona
Marnaz

Before/after (last 6 months)

-0,14
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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