CASE STUDY

Real-time visibility and punctuality for innovative food logistics to France.

A player in the food sector, specializing in B2B support for international food and nutrition brands, was facing challenges in logistics visibility and meeting deadlines for deliveries to large retailers and specialized resellers in France. Thanks to our 24/7 tracking, our Track & Trace team, and real-time automatic updates, flow management became more reliable and consistent. Shipments could be supervised end-to-end with guaranteed punctuality and proactive alerts at key stages.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Consulting and business development company for human and animal food; based in Rouen, Normandy; supports food industry companies entering distribution and foodservice channels in France.

Volume & seasonality

An average of 19 shipments per month with peaks during the March–July period (+45%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,000 and 2,500 kg.

Delivery constraints

Same-day pickup, security cord for customs, all-risk insurance.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on the done space platform, over 10% reduction in transport costs

Rouen→Tours transit time

370

€

Example job price (Premium)

168

Number of transports in 2025

99.35%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Rouen → Tours	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	6 h	370 €
Rouen → Roubaix	2x palette EU, 120x80 cm, 300 kg	VAN	4 h	315 €
Rouen → Tourcoing	8x palette EU, 120x80 cm, 5 100 kg	Porteur, Hayon élévateur	7 h	552 €
Rouen → Mulhouse	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	12 h	469 €
Rouen → Brussels	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	7 h	602 €
Rouen → Willebroek	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	7 h	632 €

Tours

Roubaix

Tourcoing

Mulhouse

Brussels

Willebroek

Rouen

Before/after (last 6 months)

-0,16

Cost per shipment

-2h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez