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Real-time visibility and punctuality for innovative food logistics to France.
A player in the food sector, specializing in B2B support for international food and nutrition brands, was facing challenges in logistics visibility and meeting deadlines for deliveries to large retailers and specialized resellers in France. Thanks to our 24/7 tracking, our Track & Trace team, and real-time automatic updates, flow management became more reliable and consistent. Shipments could be supervised end-to-end with guaranteed punctuality and proactive alerts at key stages.
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Client profile & transport requirements
Business
Consulting and business development company for human and animal food; based in Rouen, Normandy; supports food industry companies entering distribution and foodservice channels in France.
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Volume & seasonality
An average of 19 shipments per month with peaks during the March–July period (+45%)
Units & packaging
EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,000 and 2,500 kg.
Delivery constraints
Same-day pickup, security cord for customs, all-risk insurance.
Targets
Enable transport visibility, immediate access to POD/CMR
Objectives
Transport tracking and email notifications via the DONE Space platform, all documents available on the done space platform, over 10% reduction in transport costs
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Rouen → Tours | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 6 h | 370 € |
Rouen → Roubaix | 2x palette EU, 120x80 cm, 300 kg | VAN | 4 h | 315 € |
Rouen → Tourcoing | 8x palette EU, 120x80 cm, 5 100 kg | Porteur, Hayon élévateur | 7 h | 552 € |
Rouen → Mulhouse | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 12 h | 469 € |
Rouen → Brussels | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 7 h | 602 € |
Rouen → Willebroek | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 7 h | 632 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
