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Real-time visibility and punctuality for pet accessory logistics in Europe.
CASE STUDY

Real-time visibility and punctuality for pet accessory logistics in Europe.

Active in designing trendy pet accessories, this French manufacturer needed to secure its flows to several European markets, facing vehicle availability constraints and the need to meet strict deadlines. Thanks to 24/7 tracking, proactive shipment monitoring by our Track & Trace team, and punctuality guarantees, every shipment benefits from full transparency and high responsiveness, even during periods of peak demand.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of dog and cat accessories; headquarters in Hauts-de-France; B2B distribution to pet shops and specialized distributors in France, Belgium, and Spain.

Volume & seasonality

Average of 23 shipments per month with peaks during March–July period (+35%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 900 and 2,400 kg.

Delivery constraints

Fixed delivery hours, tail lift + pallet truck, all-risk insurance.

Targets

Reduce transit time by over 2 hours, enable transport visibility

Objectives

Faster average transit by 4–12 hours, transport tracking and notifications by email via the DONE Space platform, transport cost reduction by over 16%
8
 h
Lille→Troyes transit time
764
 €
Example job price (Premium)
202
Number of shipments in 2025
98.87%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Troyes
16x palette EU, 120x80 cm, 7 400 kg
Porteur
8
 h
764
 €
Lille
Montpellier
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
30
 h
100
 €
Lille
Le Mans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
8
 h
486
 €
Lille
Reims
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
3
 h
514
 €
Lille
Magdeburg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
13
 h
759
 €
Lille
Etten-Leur
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
4
 h
283
 €
Troyes
Montpellier
Le Mans
Reims
Magdeburg
Etten-Leur
Lille

Before/after (last 6 months)

-0,12
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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