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Reliability and 24/7 visibility for shipping custom industrial equipment in France.
CASE STUDY

Reliability and 24/7 visibility for shipping custom industrial equipment in France.

A manufacturer specializing in custom industrial lifting solutions faced the challenge of delivering large and fragile equipment within strict deadlines while ensuring continuous tracking for every shipment. Thanks to real-time tracking by a dedicated team and 24/7 supervision, traceability and delivery timeliness were optimized throughout France—even during peak or ramp-up periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of custom industrial lifting equipment; main site in the Auvergne-Rhône-Alpes region; B2B shipments to workshops and industrial sites across France.

Volume & seasonality

An average of 16 shipments per month, with peaks during March-June (+31%)

Units & packaging

Custom goods 320x150x130 cm secured with lashing straps and corner protectors, with total shipment weight ranging from 2,400 to 6,800 kg.

Delivery constraints

Fixed times for loading, safety rope for customs, delivery with mandatory advance call.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Shipment tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, reduction in transport costs by over 19%
11
 h
Vienne→Besancon transit time
50
 €
Example job price (Premium)
166
Number of transports in 2025
99.57%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Vienne
Besancon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
11
 h
50
 €
Vienne
Cannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
16
 h
976
 €
Vienne
Reims
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
709
 €
Vienne
Cholet
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
5
 h
419
 €
Vienne
Antwerp
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
13
 h
737
 €
Vienne
Alkmaar
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
16
 h
556
 €
Besancon
Cannes
Reims
Cholet
Antwerp
Alkmaar
Vienne

Before/after (last 6 months)

-0,16
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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