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Reliability and availability for custom metal door logistics across Europe.
CASE STUDY

Reliability and availability for custom metal door logistics across Europe.

A French manufacturer specialized in producing technical metal doors faced the challenge of frequent shipments of large, sensitive products to various sites, including construction sites and public buildings. DONE Deliveries ensured near-instant vehicle availability, with a 99.97% availability rate, even for the most urgent needs and specific size requirements, anywhere in France and Europe. This real-time responsiveness greatly secured their logistics flows and minimized the risk of installation delays.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of technical metal doors; industrial site in the Auvergne-Rhône-Alpes region; shipping across all of France and Western Europe.

Volume & seasonality

Average of 8 shipments per month, with peaks during March–July period (+39%)

Units & packaging

Custom goods 260x150x120 cm, 6 units per shipment, secured with lashing straps and corner protection, total shipment weight between 2,400 and 6,000 kg.

Delivery constraints

Same-day delivery, tail lift + pallet truck, secure parking.

Targets

Reduce transit time by more than 4 hours, trucks available on demand

Objectives

Average transit time faster by 4-5h, average truck availability for 99.72% of orders placed, reduction in transport costs by over 15%
7
 h
Montpellier→Tarbes transit time
50
 €
Example job price (Premium)
76
Number of shipments in 2025
98.53%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Montpellier
Tarbes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
7
 h
50
 €
Montpellier
Orleans
2x palette EU, 120x80 cm, 300 kg
VAN
11
 h
50
 €
Montpellier
Colmar
5x palette EU, 120x80 cm, 900 kg
VAN
12
 h
649
 €
Montpellier
Annecy
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
534
 €
Montpellier
Frankfurt am Main
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
30
 h
908
 €
Montpellier
Bruges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
17
 h
732
 €
Tarbes
Orleans
Colmar
Annecy
Frankfurt am Main
Bruges
Montpellier

Before/after (last 6 months)

-0,1
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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