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Reliability and responsiveness for industrial logistics of custom metal parts in Europe.
An industrial player, specializing in the design and manufacture of agricultural equipment and metal subassemblies, had to manage complex, seasonal logistics flows, especially between Normandy and various European client sites. Their challenge: handling variable volumes and ensuring availability of vehicles adapted to atypical pallets and loads. The transport team provided the needed flexibility, with 99.98% vehicle availability, short loading times, and dedicated operational tracking to ensure punctual and secure deliveries.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Manufacturer of agricultural equipment and custom metal structures; main production site in Normandy; B2B deliveries to agri-industry and industry in several European countries.
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Volume & seasonality
Average of 13 shipments per month with peaks during April to July (+15%)
Units & packaging
Custom goods 320x150x125 cm, secured with lashing straps and corner protectors, total shipment weight between 1,400 and 5,200 kg.
Delivery constraints
Same-day pickup, tail lift + pallet jack, secured parking.
Targets
Reduce transit time by over 4 hours, eliminate delays
Objectives
Average transit faster by 4-9 hours, 98.54% of shipments delivered on time, transport cost reduction of over 18%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Caen → Lyon | 2x palette EU, 120x80 cm, 300 kg | VAN | 12 h | 787 € |
Caen → Nantes | 16x palette EU, 120x80 cm, 7 400 kg | Porteur, Hayon élévateur | 8 h | 100 € |
Caen → Mulhouse | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 13 h | 732 € |
Caen → Le Mans | 5x palette EU, 120x80 cm, 900 kg | VAN | 3 h | 440 € |
Caen → Munich | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 18 h | 540 € |
Caen → Mechelen | 5x palette EU, 120x80 cm, 900 kg | VAN | 8 h | 625 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
Read more cases
37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
