CASE STUDY

Reliability and responsiveness for industrial logistics of custom metal parts in Europe.

An industrial player, specializing in the design and manufacture of agricultural equipment and metal subassemblies, had to manage complex, seasonal logistics flows, especially between Normandy and various European client sites. Their challenge: handling variable volumes and ensuring availability of vehicles adapted to atypical pallets and loads. The transport team provided the needed flexibility, with 99.98% vehicle availability, short loading times, and dedicated operational tracking to ensure punctual and secure deliveries.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of agricultural equipment and custom metal structures; main production site in Normandy; B2B deliveries to agri-industry and industry in several European countries.

Volume & seasonality

Average of 13 shipments per month with peaks during April to July (+15%)

Units & packaging

Custom goods 320x150x125 cm, secured with lashing straps and corner protectors, total shipment weight between 1,400 and 5,200 kg.

Delivery constraints

Same-day pickup, tail lift + pallet jack, secured parking.

Targets

Reduce transit time by over 4 hours, eliminate delays

Objectives

Average transit faster by 4-9 hours, 98.54% of shipments delivered on time, transport cost reduction of over 18%

Caen→Lyon transit time

787

€

Example job price (Premium)

Number of transports in 2025

98.54%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Caen → Lyon	2x palette EU, 120x80 cm, 300 kg	VAN	12 h	787 €
Caen → Nantes	16x palette EU, 120x80 cm, 7 400 kg	Porteur, Hayon élévateur	8 h	100 €
Caen → Mulhouse	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	13 h	732 €
Caen → Le Mans	5x palette EU, 120x80 cm, 900 kg	VAN	3 h	440 €
Caen → Munich	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	18 h	540 €
Caen → Mechelen	5x palette EU, 120x80 cm, 900 kg	VAN	8 h	625 €

Lyon

Nantes

Mulhouse

Le Mans

Munich

Mechelen

Caen

Before/after (last 6 months)

-0,25

Cost per shipment

-6h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez