A French manufacturer of custom joinery faces the management of significant logistics flows during the high season, with products sensitive to breakage and strict punctuality requirements. DONE Deliveries secured the shipment of windows, doors, and shutters through its enhanced carrier verification procedure and a 99.98% damage-free delivery rate, ensuring smooth distribution to distributors and worksites, mainly within France.

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Manufacturer of windows, doors, and shutters in PVC and aluminum; production site near Le Mans (Sarthe); B2B deliveries to dealers and installers mainly in the Pays de la Loire region and neighboring departments.
Average of 16 shipments per month with peaks during the March-June period (+20%)
Custom goods 250x140x120 cm secured by lashing straps and anti-slip mats, total shipment weight between 1,200 and 4,500 kg.
Same-day pickup, security cord for customs, GPS tracking.
Trucks available on demand, transit time reduced by over 2 hours
Average truck availability for 99.73% of orders placed, average transit time reduced by 4-8 hours, transport cost reduction of over 18%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Le Mans → Tours | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 4 h | 350 € |
Le Mans → Roubaix | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 8 h | 677 € |
Le Mans → Dijon | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 10 h | 670 € |
Le Mans → Montpellier | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 13 h | 835 € |
Le Mans → Norderstedt | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 20 h | 1003 € |
Le Mans → Magdeburg | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 20 h | 568 € |
We rely on a network of more than 13,000 verified carriers and 33,000 trucks and vans. This allows us to reach a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loadings and 98.7% on-time deliveries. In the event of a significant delay due to our fault, freight can be refunded up to 100%.
We apply a 5-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system allows us to achieve a 99.95% damage-free delivery rate.
By default, each transport is covered by carrier's liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add all-risk Cargo insurance at the time of booking, which covers almost the entire value of the goods.
European countries
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