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Reliability and security for B2B logistics of custom paper and cardboard packaging.
CASE STUDY

Reliability and security for B2B logistics of custom paper and cardboard packaging.

A French industrial company specializing in paper and cardboard packaging solutions needed to meet the challenge of ensuring flexible and protected shipments, in response to growing demand for custom products and a strong commitment to sustainability. The transport teams set up direct deliveries, without reloading, and rigorous tracking at every stage, guaranteeing the protection of goods and on-time delivery to the food and manufacturing industries, mainly in France and the Benelux.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of custom paper and cardboard packaging; headquarters and production site in Hauts-de-France; B2B deliveries to the food industry and other sectors in France, Belgium, and Luxembourg.

Volume & seasonality

Average of 15 shipments per month with peaks during March-June period (+41%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with anti-slip mats and tie-down straps, total weight per shipment between 1,200 and 3,000 kg.

Delivery constraints

Night delivery, unloading assistance, secure parking.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on DONE Space platform, 98.84% of shipments delivered on time, transport cost reduction over 14%
8
 h
Linselles→Auxerre transit time
717
 €
Example job price (Premium)
121
Number of shipments in 2025
98.84%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Linselles
Auxerre
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
8
 h
717
 €
Linselles
Montauban
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
29
 h
100
 €
Linselles
Caen
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
7
 h
393
 €
Linselles
Reims
5x palette EU, 120x80 cm, 900 kg
VAN
4
 h
551
 €
Linselles
Piacenza
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
19
 h
1313
 €
Linselles
Antwerp
8x palette EU, 120x80 cm, 5 100 kg
Porteur
4
 h
469
 €
Auxerre
Montauban
Caen
Reims
Piacenza
Antwerp
Linselles

Before/after (last 6 months)

-0,19
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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