An industrial manufacturer specializing in large-capacity heat pumps faces logistics challenges in transporting bulky and sensitive equipment across Europe, with a need for responsiveness and high vehicle availability. Our provider implemented a solution enabling rapid booking of suitable vehicles, with a 99.98% availability rate, ensuring each delivery is secured, even for urgent shipments, in France, Germany, and the Benelux.

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Manufacturer of industrial heating solutions; production based in Île-de-France; B2B deliveries to industrial sites and installers in France, Germany, and Benelux countries.
Average of 8 shipments per month with peaks during October–February period (+42%)
Custom goods 320x150x160 cm, secured with lashing straps and corner protectors, total shipping weight between 2,500 and 8,000 kg per shipment.
Narrow time windows (8 a.m.–10 a.m. and 1 p.m.–4 p.m.), loading assistance, delivery with mandatory prior call.
Immediate access to POD/CMR, enable transport visibility
All documents available on the DONE Space platform, transport tracking and email notifications on the DONE Space platform, transport cost reduction of over 14%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Courbevoie → Grenoble | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 9 h | 662 € |
Courbevoie → Besancon | 2x palette EU, 120x80 cm, 300 kg | VAN | 7 h | 50 € |
Courbevoie → Cannes | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 29 h | 904 € |
Courbevoie → Lille | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 4 h | 285 € |
Courbevoie → Coslada | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 21 h | 1215 € |
Courbevoie → Frankfurt am Main | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 9 h | 582 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each shipment is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loadings and 98.7% on-time deliveries. In the event of significant delay due to our fault, the freight may be reimbursed up to 100%.
We apply a 5-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system enables us to achieve a 99.95% damage-free delivery rate.
We regularly handle non-standard machines and equipment. When booking, you can specify the exact dimensions of your load. We then select the appropriate vehicle (for example, a tarpaulin truck with an opening roof or side) and a carrier experienced with this type of cargo.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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