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Reliability and speed for B2B logistics of industrial heat pumps in Europe.
CASE STUDY

Reliability and speed for B2B logistics of industrial heat pumps in Europe.

An industrial manufacturer specializing in large-capacity heat pumps faces logistics challenges in transporting bulky and sensitive equipment across Europe, with a need for responsiveness and high vehicle availability. Our provider implemented a solution enabling rapid booking of suitable vehicles, with a 99.98% availability rate, ensuring each delivery is secured, even for urgent shipments, in France, Germany, and the Benelux.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of industrial heating solutions; production based in Île-de-France; B2B deliveries to industrial sites and installers in France, Germany, and Benelux countries.

Volume & seasonality

Average of 8 shipments per month with peaks during October–February period (+42%)

Units & packaging

Custom goods 320x150x160 cm, secured with lashing straps and corner protectors, total shipping weight between 2,500 and 8,000 kg per shipment.

Delivery constraints

Narrow time windows (8 a.m.–10 a.m. and 1 p.m.–4 p.m.), loading assistance, delivery with mandatory prior call.

Targets

Immediate access to POD/CMR, enable transport visibility

Objectives

All documents available on the DONE Space platform, transport tracking and email notifications on the DONE Space platform, transport cost reduction of over 14%
9
 h
Courbevoie→Grenoble transit time
662
 €
Example job price (Premium)
198
Number of shipments in 2025
99.7%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Courbevoie
Grenoble
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
662
 €
Courbevoie
Besancon
2x palette EU, 120x80 cm, 300 kg
VAN
7
 h
50
 €
Courbevoie
Cannes
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
29
 h
904
 €
Courbevoie
Lille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
4
 h
285
 €
Courbevoie
Coslada
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
21
 h
1215
 €
Courbevoie
Frankfurt am Main
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
582
 €
Grenoble
Besancon
Cannes
Lille
Coslada
Frankfurt am Main
Courbevoie

Before/after (last 6 months)

-0,08
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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