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Reliable and direct hardware deliveries across Europe enabled by a flexible network.
CASE STUDY

Reliable and direct hardware deliveries across Europe enabled by a flexible network.

Industrial manufacturer of hardware solutions for shutters and gates, also providing surface treatments for large volumes. The management of bulky parts, inter-site consolidation, and multi-country service presented planning and safety challenges. Access to a broad European network, availability of suitable vehicles, and direct delivery without reloading drastically reduced the risk of delays or damage, while ensuring lead time control for France, Switzerland, and Italy.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in building hardware and surface treatments; main site in Ain; supplying distributors and industrials in France, Switzerland, and Italy.

Volume & seasonality

Average of 25 shipments per month with peaks during April-July period (+16%)

Units & packaging

Custom goods 340x150x120 cm, 4 to 8 units per shipment, secured with tie-down straps and corner protection, total weight per shipment between 1,000 and 6,000 kg.

Delivery constraints

Same-day pickup, loading assistance, secure parking.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents available via the DONE Space platform, average truck availability at 99.69% of orders placed, over 18% reduction in transport costs
6
 h
Lyon→Auxerre transit time
601
 €
Example job price (Premium)
101
Number of shipments in 2025
99.32%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Auxerre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
6
 h
601
 €
Lyon
Dijon
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
5
 h
883
 €
Lyon
Paris
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
8
 h
655
 €
Lyon
Montauban
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
8
 h
694
 €
Lyon
Martorell
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
11
 h
535
 €
Lyon
Piacenza
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
699
 €
Auxerre
Dijon
Paris
Montauban
Martorell
Piacenza
Lyon

Before/after (last 6 months)

-0,24
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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37

European countries

We deliver across the whole of Europe.
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