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Reliable B2B deliveries for technical building equipment in the Auvergne-Rhône-Alpes region.
CASE STUDY

Reliable B2B deliveries for technical building equipment in the Auvergne-Rhône-Alpes region.

Active in the installation of plumbing and heating solutions, this building sector specialist had to manage demanding logistics flows, with bulky components requiring high flexibility and a high level of control over vehicle availability. The transport provider ensured vehicle availability of 99.97%, preventing site interruptions or delays, while guaranteeing delivery quality through dedicated support. All flows to local companies and worksites thus became more reliable and visible.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialized installer in plumbing and heating for buildings; activity focused in Isère and the Auvergne-Rhône-Alpes region; supplying technical equipment to construction sites and local professional customers.

Volume & seasonality

Average of 19 shipments per month with peaks during April-July (+31%)

Units & packaging

Custom goods 240x140x120 cm secured by lashing straps and anti-slip mats, total weight per shipment between 900 and 3,000 kg.

Delivery constraints

Night delivery, tail lift + pallet jack, secured parking.

Targets

Eliminate delays, reduce transit time by more than 2h

Objectives

99.67% of shipments delivered on time, average transit faster by 4-9h, transport cost reduction of more than 10%
12
 h
Bourgoin→Roubaix transit time
735
 €
Example job price (Premium)
156
Number of transports in 2025
99.67%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bourgoin
Roubaix
5x palette EU, 120x80 cm, 900 kg
VAN
12
 h
735
 €
Bourgoin
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
16
 h
50
 €
Bourgoin
Roanne
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
3
 h
447
 €
Bourgoin
Cannes
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
335
 €
Bourgoin
Kelsterbach
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
25
 h
1025
 €
Bourgoin
Girona
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
443
 €
Roubaix
Quimper
Roanne
Cannes
Kelsterbach
Girona
Bourgoin

Before/after (last 6 months)

-0,23
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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