An international player specialized in fashion, lifestyle, and food service in France faced security and punctuality challenges for high-value goods shipments between Paris, other European capitals, and premium boutiques. Thanks to a rigorous carrier selection process and a damage-free delivery rate of 99.98%, the provider ensured protection and integrity of fragile products across the European network, while maintaining precise tracking at every stage.

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Lifestyle company (fashion, music, food service) based in Paris; B2B distribution to boutiques, restaurants, and concept stores in France, Italy, Germany, and Spain.
Average of 19 shipments per month with peaks during May-September period (+19%)
EU pallets 120x80 cm, 10 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 900 and 2,200 kg.
Narrow time windows (9 am–12 pm and 1 pm–5 pm), unloading assistance, rapid POD.
Immediate access to POD/CMR, transit time reduction by more than 3 hours
All documents available on the DONE Space platform, average transit time faster by 4-12 hours, transport cost reduction by more than 14%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Paris | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 2 h | 430 € |
Paris → Besancon | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 7 h | 732 € |
Paris → Bourges | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 4 h | 345 € |
Paris → Strasbourg | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 8 h | 684 € |
Paris → Bruges | 5x palette EU, 120x80 cm, 900 kg | VAN | 5 h | 614 € |
Paris → Rome | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 24 h | 1502 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer a €500 compensation.
Every transport is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% of on-time loadings and 98.7% of on-time deliveries. In the event of a significant delay caused by us, freight can be reimbursed up to 100%.
We apply a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and internal DONE score assignment. This system enables us to reach a 99.95% damage-free delivery rate.
By default, each shipment is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add all-risk Cargo insurance at the time of booking, covering nearly the entire value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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